Kawkawlin, Michigan, United States
I’m a Grand Valley State University graduate with a Bachelor's degree in Finance, with a professional background in business operations and supply chain management. Before stepping into the automotive world, I gained valuable experience in small business management, serving as both a Purchasing Manager and a General Manager. Now, I’m proud to serve as a Subaru Love Encore Delivery Specialist at Thelen Subaru of Bay City, Mi. I truly enjoy engaging with members of our community and being a resource for all things Subaru—whether that’s helping customers feel confident with their new vehicle, answering questions after the sale, or ensuring they understand what it means to be part of the Subaru family. One of my favorite parts of the role is guiding customers through Subaru’s Love Promise charitable donations program, where each buyer has the opportunity to give back to a cause they care about most. It’s rewarding to see how Subaru’s commitment to community makes a real impact, and I’m grateful to be part of that process. Outside of work, I’m passionate about the outdoors. If I’m not in the office, you’ll likely find me hunting, fishing, or enjoying the fresh air in some way. I’m always eager to connect with others—whether it’s through a shared love of Subaru, business, or the great outdoors.
Automotive sales consultant focused on Volkswagen, Audi, and Mazda, dedicated to making car buying straightforward and stress-free. I take pride in building trust with my clients, understanding their needs, and delivering the right vehicle at the right time. Whether it’s your first car or your next upgrade, I’m here to make the experience smooth and enjoyable from start to finish.
As a Subaru Love Encore Delivery Specialist, I’m here to support customers after their purchase—answering questions, making sure they’re comfortable with their vehicle, and helping them get the most out of their Subaru ownership experience. I also assist in facilitating Subaru’s charitable donations, empowering customers to give back to causes they care about. Whether it’s enhancing your current Subaru experience or helping you find your next vehicle, I’m proud to represent the brand that truly cares about people and the community.
As a Service Advisor at Honda, I serve as the primary point of contact between customers and the service department. My role centers on helping drivers make informed, confident decisions to maintain and extend the life of their vehicles. I translate complex automotive concerns into clear, actionable service plans and ensure a smooth, transparent experience from drop-off to pickup. Key responsibilities include: Building trust and long-term relationships by providing honest, customer-focused guidance Communicating technical information in a way that’s easy to understand Coordinating with technicians to ensure timely and accurate repairs Managing service orders, estimates, and follow-ups to maintain efficiency and satisfaction Prioritizing safety, reliability, and value in every recommendation My goal is to keep every customer informed, comfortable, and confident about their vehicle’s care.