Eric de Jong

Responsable d’Exploitation OtisLine

Greater Paris Metropolitan Region

About

Experience

  • Otis Elevator Co. ()
    • Responsable d'Exploitation Otis Line
      Dec 2024 - Present · 1 yr 8 mos

      -Responsable de l’activité (77 collaborateurs dont 6 managers) -Formation des collaborateurs et du prestataire -Respect des KPIs, des process et de la qualité -Plannification des opérateurs en fonction du prévisionnel -Recrutement des opérateurs -Amélioration continue

    • Responsable Technique et Produits
      Mar 2024 - Dec 2024 · 10 mos

      -Responsable des projets du centre d’appels en France: -Intégration des nouveaux produits VoIP -Mise en place d’un frontal IP -Gestion du support et du stock informatique -Responsable du Pôle Technique

    • Responsable du Pôle Technique
      Jun 2023 - Mar 2024 · 10 mos

      -Commissiong Department Manager (11 technical experts in the team) -modernisation, optimization and digitalization of the department

  • Customer Support Manager at Sodern, filiale d'ArianeGroup
    Nov 2019 - Jun 2023 · 3 yrs 8 mos

    In charge of the civil neutronic equipment support (on line material analyser and downhole tools) - external client support : cementery, mine, oil industry - internal client support: production

  • Field Support Engineer at CGG
    Jun 2018 - Oct 2019 · 1 yr 5 mos

    On site start-up assistance : Accountable for the good startup of the crew through onsite technical assistance and training of field personal. Installation/ start of the equipment/software.

  • Customer Support Engineer at Luxscan Weinig Group
    Sep 2017 - May 2018 · 9 mos

    Installation, setup, maintenance and troubleshooting optimization scanners for the wood inductry on site in an international context. Knowledge: Mechanical and electrical drawing, scripting (batch), optical devices, IR laser, X-ray

  • Customer Support Engineer at Sercel
    Sep 2008 - Sep 2017 · 9 yrs 1 mo

    Installation, maintenance and troubleshooting marine and land seimic products on site in a worldwide and high pressure context. Knowledge: Linux RedHat and bash, Radio communication, networking and internet protocol, life in difficult environment (life on-board seismic vessel, desert, siberian toundra, jungle…)