Greater Phoenix Area
Strategic Operations Specialist dedicated to fostering collaborative teams and standardizing warehouse practices to enhance performance, accountability, and overall positive financial results.
• Route daily schedules and perform daily checks on two delivery trucks ensuring orders are delivered on time, safely and with 100% accuracy. • Stock showroom and warehouse with new and used furniture, repairing and cleaning all used furniture that is brought in. • Find ways to create new revenue streams, recycling non-usable material, creating furniture pieces from scrap. • Train incoming warehouse and delivery driver employees on best practices and company expectations.
• Work with and lead a team of 20 employees in a fast paced, high turn-over industry while cutting overtime by 50 percent. • Help clean, maintain and organize 80,000sf facility often having to do repairs in house. • Sort through thousands of appliances and needing to determine what is scrap, and what is re-sellable per GE SOP’s. • Create Backhaul lists and manually fill trailers for material needing to go back to GE.
• Trained and motivated employees to maximize team productivity. • Re-developed warehouse operations by implementing load out protocol for increased efficiency. • Restructured branch inventory to increase capacity and aiding in additional branch sales and customer satisfaction. • Evaluated incoming documentation for accuracy resulting in 100% branch compliance. • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities. • Established and maintained good relations with customers, vendors and transport companies.
• Planned and optimized warehouse work processes and layout to improve fulfillment system efficiency by two hours. • Managed day-to-day shipping and receiving, typically overseeing more than 500 large scale packages in 24-hour period. • Supervised $15m freight budget per year while branch sales exceeded $36m. • Monitored equipment daily for signs of mechanical breakdown and organized repairs to maintain branch efficiency standards. • Hired, trained and supervised warehouse staff to meet tight schedules and demanding performance targets. • Worked with management on policy changes necessary for compliance and improved company standards. • By coaching first-in-first-out method I was able to reduce inventory loss in Phoenix, AZ. location over $4,500 in first three months.
• Adhered to company audit rules during inventory counts with 100% accuracy for four straight years. • 100% safety compliant for the entire 10 years I was with the company, trained personnel in security and safety procedures. • Learned how to repair equipment critical to daily operations which resulted in savings of over $10,000 on average per year, coordinated maintenance on physical condition of warehouse and machinery, assessing each daily for needed repairs. • Planned stock quantities and storage capabilities according to marketplace demand and sales forecasts. • Researched and resolved all issues related to shipping and packaging errors from all vendors. • Performed daily cycle counts to maintain inventory accuracy and resolved any discrepancies.