Eric Owen

IT Systems Engineer/M365 Administrator

Greater Philadelphia

About

Experienced SharePoint systems administrator and project implementation lead across multiple industries. My specialties include: SharePoint administration/architecture, migrations, forms, workflows, branding, SharePoint training, governance, and business analysis. I'm currently working with Power Automate to develop a project tracker with automation of alerts and reporting.

Experience

  • Senior System Analyst at ForeThought, Inc.
    Mar 2026 - Present · 4 mos

  • Sierra7, Inc. (Remote)
    • System Engineer
      Sep 2025 - Mar 2026 · 7 mos

    • SharePoint Content Administrator
      May 2023 - Aug 2025 · 2 yrs 4 mos

      In this role, I am responsible for SharePoint administration and M365 solutions for various government entities. Typically I use SharePoint, Power Platform, and M365 Admin portals to perform much of my work. One of my projects was a combo project/contract tracker solution that consolidated disparate data sources with automated contract expiration reminders and SharePoint's built-in list management features. Another project I've worked on is a custom Power App's feature of automated report generation and implementing consolidated error log generation for all Flows in the solution.

  • Sharepoint Administrator at Penn Medicine, University of Pennsylvania Health System
    Jun 2021 - May 2023 · 2 yrs

    As the SharePoint Administrator at Penn Medicine, I served as the primary technical resource for SharePoint 2013 for the organization's large user base. I assisted in troubleshooting efforts, projects, and migration work while preparing the 2013 environment for SharePoint Online. In my daily routine, I may create new sites, help administer security, assist in site planning, develop/test site plans for migration, use Powershell to perform more complex tasks, and document solutions in our Confluence platform.

  • Learning Management System Administrator at Genesis
    May 2020 - May 2021 · 1 yr 1 mo

    As the LMS Administrator, I supported over 30,000 users while maintaining the active development of a custom LMS solution. Duties included: collaboration with the business subject area experts, content creators and instructors to transition their existing learning and training content into a learning experience, participate in all Scrum events including the daily scrum, backlog grooming, sprint planning, sprint demos, and sprint retrospectives, provided technical support for staff across all business lines, and generate usage/consumption reports for C-suite leaders as needed. In addition, I assisted a major business unit in transitioning away from their old LMS into our solution.

  • IT Manager at BUCHI Corporation
    Jan 2018 - May 2020 · 2 yrs 5 mos

    As the IT Manager at Buchi, I supported remote users in North America, Mexico, and South America, as well as a local office staff in New Castle, Delaware. Typical examples of duties include configuring and deploying computer endpoints, configuring and maintaining the PBX, inventory management, special project management (e.g. new e-Commerce site, online chat tools, telephony features, SharePoint intranet portal, etc.), and serving as consultant for any technical-related matters. Being a part of a global company, I also interfaced regularly with my colleagues at the Büchi home office in Switzerland to assist with CRM or ERP issues as needed.