Istanbul, Istanbul, Türkiye
Experienced Operations Manager & Tour Leader & Tour Manager & Tour Guide with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Hospitality Industry, Event Management, Team Building, and Management. Strong operations professional graduated from Hacettepe University, A.M.Y.O. Tourism.
Professional Tourist Guide/Tour Manager/Tour & Group Leader in English & Turkish Languages
Negotiating rates with suppliers (hotels, restaurants and transportation companies etc) for the Gate1, which is one of the biggest tour operator in USA and for other Cultural Groups as well as F.I.T reservations Searching new suppliers, proceeding verbal & written negotiations regarding the rates and/or other requirements and finalizing the procedures with new/current suppliers. Preparing quotation & the proposal for Gate1 cultural groups. Coordinate & Manage the whole operation of Gate 1 groups, F.I.T reservations as well as other duties related to operation department in the company Do the inspection of suppliers (hotels, restaurants etc) in certain occassions or when necessary. Handling Gate1 group operations in Armenia & Georgia and will also do in Uzbekistan starting in 2019 Control and approve the invoices of the suppliers as well as the expenses of the transfer assistants & guides. Making F.I.T & Corporate customer reservations (hotel, restaurant, transportation etc). Planning transfers & Tours & transfer assistants & tour guides and vehicle reservations. Interview the new transfer assistants & evaluate accordingly Also in charge of the production of Gate1 Branding Materials such as T-shirts, Windbreakers, Printed Documents e.t.c. For this; searching suppliers, contacting & negotiating the rates and contracting with them. Performing the coordination between production / forwarding / shipping / transportation / customs broker companies in order to complete the exportation of the branding materials smoothly and shipping the products to Gate1 offices worldwide. Coordination & performing the Incentive Department Operations. Planning & arranging the tour guide, transfer assistant and transportation reservations. Coordination of operation department with the related/other departments or third parties
*Confirming & registering the new reservations * Planning the weekly,mothly tour bus schedule. * Planning the weekly transfermen schedule. * Arranging transportation & guides for transfers and tours. *Co-ordinating and following up the tour and transfer operation. * Hotel-Restaurat etc. reservations. * Registering the name lists of the groups to the database and sending the lists to the hotels, receiving the confirmations. * Controlling and approving the invoices of the suppliers and the expenses of the transfermen. * Coordinating the tour transfer operations and attend personally when needed.
* Planning and coordinating the whole operation of the Gate 1 cultural groups from USA * Planning the mothly tour bus schedule. * Planning the weekly transfermen schedule. * Arranging transportation reservations for transfers and tours. * Co-ordinating and following up the tour and transfer operation. * Hotel-Restaurat etc. reservations. * Registering the name lists of the groups to the database and sending the lists to the hotels, receiving the confirmations. * Controlling and approving the invoices of the suppliers and the expenses of the transfermen. * Coordinating the tourtransfer operations and attend personally when needed.
* Hotel-Tour-Transfer arrangements, operating transfers when/if necessary and doing all other organisational arrangements and coordinations for the F.I.T customers from EU and USA. * Organize and operate the Tour Operations for F.I.T and Groups. Upon the offer of our Company CEO, I am promoted to the Shipping Department in order to ensure a smooth operation during docking and undocking of the vessels, basic tasks of mine are as follow: * Coordination of the all Shipping Procedures of Cruise Ships as well as preparing Proforma Invoices and finalizing them after the operations. * Provide and coordinate the delivery of all requested services by the cruise company and/or master of the vessel. * Prepare and/or Obtain necessary documentation required by the authorities and forward them all concerned parties such as sub-agents. * Coordination and operation of all requested Crew movement such as arranging accommodation, transfers etc.