Monte Carlo, Monaco
If you've made it this far, you've probably been intrigued by my profile, but don't leave now, we're only just getting started. My experience attests to my motivation and desire for continuous growth. I apply this determination and positivity to my daily life through various tasks: - Marketing ๐ - Management ๐จโ๐ผ - Customer Relations ๐ฑ - Communication ๐ป My skills don't stop there, my technical knowledge helps me on a daily basis to carry out my tasks and allows me to create, manage, and coordinate a project.
- CRM Management - Implementation of seasonal commercial actions. - Creation of B to B and B to C communication media in compliance with manufacturers' requirements. - Project management on the digitalization of after-sales processes - Mailing and phoning
- B2C after-sales customer front office - Coordination of subcontracting with service providers - Creation of a dashboard for monitoring bodywork performance and sales of service contracts - Implementation of an after-sales digitalization project - Implementation of a commercial offer based on market research. A SWOT analysis of the company was conducted.