Enzo ARNEODO

Marketing, After sales, Management ... A lot of skills experimented from 5 years in the luxury automotive industry.

Monte Carlo, Monaco

About

If you've made it this far, you've probably been intrigued by my profile, but don't leave now, we're only just getting started. My experience attests to my motivation and desire for continuous growth. I apply this determination and positivity to my daily life through various tasks: - Marketing ๐Ÿš€ - Management ๐Ÿ‘จโ€๐Ÿ’ผ - Customer Relations ๐Ÿ“ฑ - Communication ๐Ÿ’ป My skills don't stop there, my technical knowledge helps me on a daily basis to carry out my tasks and allows me to create, manage, and coordinate a project.

Experience

  • Senior Customer Service Advisor at Scuderia Monte-Carlo - Ferrari Official Dealer
    Jul 2023 - Present ยท 3 yrs

  • Marketing Department Specialist at Monaco Luxury
    Sep 2021 - Mar 2024 ยท 2 yrs 7 mos

    - CRM Management - Implementation of seasonal commercial actions. - Creation of B to B and B to C communication media in compliance with manufacturers' requirements. - Project management on the digitalization of after-sales processes - Mailing and phoning

  • Service Advisor at Mercedes-Benz & smart SAMGF Monaco
    Sep 2020 - Sep 2021 ยท 1 yr 1 mo

    - B2C after-sales customer front office - Coordination of subcontracting with service providers - Creation of a dashboard for monitoring bodywork performance and sales of service contracts - Implementation of an after-sales digitalization project - Implementation of a commercial offer based on market research. A SWOT analysis of the company was conducted.