Puebla, Mexico
Performance driven with high proficiency in KPI attainment with a vast back ground on fields such as, people engagement ESAT/NPS, recruitment, data analytics LSS Black Belt and Applied Statistics Certified, Business growth and Gross margin oriented, Cost reduction eliminating waste, Tactical planning, Innovation, Client Relationship Management with multiple US and Canada based clients, using tools like Sales force, CRM, Jira, Asana, Keyword.com, Google Adds/Docs, call tracking, SaaS, etc. SEO, Artificial Intelligence, Contact Center/BPO SME, Digital Marketing savviness, being the Account Manager or POC of multiple clients campaigns for Digital Marketing Accounts/Clients, generating clients ROI through the elaboration of efficient Digital Marketing Strategies (Design/Content Creation/PPC/SEO/Social Media/Key words/Web Optimization-dev/Blogs/Quality Lead generating or nurturing/Geographic targeting/Call tracking/etc.. Other skills to stand out: Sales: Hard - Soft: inbound-Outbound/B2B, Retention, hard - Soft collections, and Factoring profound knowledge and expertise.