Long Beach, California, United States
-Provide operational and administrative support to store management, including, but not limited to cash handling, key holding, store oversight, maintenance requests, supply orders, visual merchandising. -Train, coach, and aid in ongoing development of store team consisting of seven individuals. -Uphold company policies and standards of service and productivity. -Maintain ongoing product training to provide informed customer consultations and reach sales goals.
-Oversaw and approved buildout details of the bar. -Worked and developed business remotely from UK company base. -Hired and trained barista team of five individuals of diverse levels of experience, skill, and knowledge. -Established accounts with wholesale suppliers and equipment technicians. -Managed stock and inventory, maintaining accurate numbers to eliminate areas of waste. -Maintained standards of productivity and efficiency. -Monitored and upheld health code guidelines and requirements. -Managed team schedules for standard hours of business and special events. -Maintained working balance and rapport with SoHo Home Studio partnership. -Oversaw quality and consistency of product delivery and service. -Provided goods and services to high profile clientele with discretion and respect.
Supported buildout and store set up. Assisted in menu and team development. Executed operational tasks and expectations of service.
-Only cross-trained staff member for bar and table service. -Managed and organized inventory space for optimal productivity. -Highest rated customer service team member.
-Supported buildout and store set up of Long Beach location. -Supported staffing at multiple locations. -Cultivated skills and knowledge over six month barista apprenticeship.