Crowthorne, England, United Kingdom
In July 2021 I was promoted to Office Manager and Executive Assistant to the Principal and 2 Vice Presidents. This role was split between being the Office Manager and Executive Assistant. As the Office Manager I worked closely with the Private Equity Managing Director and the two Credit Managing Directors especially during our office move and expansion. In addition I handled processing invoices, creating budgets, fringe benefits and approving expenses, managing the receptionist and supplier relationships. As the Executive Assistant to the Principal and 2 VP's, I supported them through extensive diary management, international travel, expenses, timesheets, and recruitment.
In this role as an EA I supported 6 people as well as managing reception for our guests such as our investors and portfolio businesses. During my time in this role I also covered the office manager during her annual leave and maternity leave December 2019- November 2020. When the office manager returned at the end of 2020 on a 3 day a week part time role, I continued to be a support to her role when she was not working.
The role is split between ICT consultancy and account management. The position allows me to generate new business and look after existing customers from a consultative approach. One of the benefits is that I get to work with people from the initial introduction, through a project and on-going as their account manager which gives me chance to build great relationships. I project manage solutions to ensure they are installed as smoothly as possible. It allows me to become part of the client's team as an extension to their business’s ICT infrastructure.
The role was split 50/50 between marketing and personal assistant duties. Personal assistant responsibilities included: diary management for both directors, flight management for managing director, minute taking, meeting bookings, carrying out research as required, collating and creating documents/presentations, general office management, organising events. Marketing responsibilities include marketing function including lead generation/maturation, e-marketing, database segmentation, brand awareness, online marketing and managing our CRM and campaigns.
MWB provide five star bespoke office solutions and dedicated meeting and conference space. My duties included call handling, booking meeting rooms, reception duties and general day to day business administation activities.