Naremburn, New South Wales, Australia
Seasoned Data Analyst/Scientist with various and ever changing technical and management skills.Self managed, organised, accountable and innovative. Technical skills reinforced by strong communication, organisation and team alignment, all driven by indefinite learning. Driving proactive application, network and device monitoring. Relevant and easily digestible data sources, dashboards and alerts. Innovative risk, cost and time saving solutions driven by the only truth, data. Experience in Asset management, Application monitoring, Device monitoring, Network operations and People metrics/HR data at Cisco. Survey data at Sydney University, and Defence work with the Australian Defence Force.Passions in; Altruism, Sustainability, Mental Health, physical fitness and health, Human and Animal rights alike. Computer Science and Technology degree completed at The University of Sydney with a distinction WAM. CCNA, DevNet, ITIL, Splunk and SAFe certified with Cisco certifications in Data Science and Generative Artificial Intelligence.
Cisco Global IT Networking Services where I continue to perform full journey data analysis, dashboard definition creation and redefinition, data architecture, ad-hoc requests, feature and story planning under an Agile methodology. Key Achievements: * Leading first time analysis, dashboarding and log enhancement of an all in one NEO built assurance platform monitoring application. Designing and building of an anomaly detection dashboard, deep dive capabilities for SME's, and auto detecting anomalies using Splunk forecasting models and alerting on problematic devices and locations. Now with AI Agents and skills. * Networking Sustainability Analytics Lead: Lead an organisation wide sustainability initiative in switch utilisation in order to reduce hardware and power consumption via data driven fleeting. Cross platform data now utilised to fleet switches to new and existing sites accurately. Optimise our existing and new buildings by locating under utilised devices (such as PoE). Data sourced via Python APIs, Command runner(TDR), Cisco DNAC/Catalyst Centre, ServiceNow and Cisco ISE via python. * Stretch project with Cisco's Data and Analytics Office Developing gold standard governance and metadata management via Alation in Cisco's finance domain * Spearheading a comprehensive analysis of our internal Address Space allowing for a long standing reconciliation of our data and reclaiming of our network allowing for organised and automated future allocation and management. * Working directly with external Vendors, internal POC and SMEs in Vendor transition via text analytics and categorisation to determine delegation of work based on difficulty/repeatability. Lead to further template analysis. * Self led ML investigation to locate potential areas for automation and toil reduction * Mentoring Interns, aiding in CCNA achievement and team integration *Ad-hoc dashboards with VP level visibility to track feature implementation and incident management
Data Analyst within our Data Solutions and Insights Team working on device Asset Management and employee experience within Digital Workplace Transformation, IT. This role has included; * Data analysis/interpretation/storytelling * Business analytics * SQL * SAP BO and ServiceNow * Data Dictionary Production/Management * Python scripting * Interviewing graduates * Global dashboard teaching sessions/walkthroughs * Extensive PowerBI dashboard creation and online dashboard maintenance * some Tableau visualisation and analysis * Innovative process improvement projects (inclusive of scope, business, projected costs and earnings and solution architecture analysis). * Asset Management Life-cycle Understanding and Dashboards/Queries * Mentoring * Automation projects using Python, SQL and some APIs. * Ad-hoc data requests from across the organisation to support business decisions and contextual understanding. * International correspondence and coordination. * Manipulation and combination of disperse data sources (Postgres,Oracle,MySQL,GCP,APIs) * Presentations to both technical and non-technical persons Key Achievements: * Asset Management(AM) Stakeholder Dashboards (Creation and ongoing Management of PowerBI KPI dashboards and data exporting) still in use today! (2024): Provides a single source of truth for our AM teams and external vendors/stakeholders to track and manage AM device process performance throughout their lifecycle. * Python driven performance analysis dashboards for Windows and Mac Devices (combination of blue screen, application crashes and internal support case data to highlight problem devices within our fleet and communicate issues to our Vendors in easy to understand metrics) via SQL, oracle and python data sourcing and manipulation fed into PowerBI. * BSOD Reduction Project: Contextual Combination of SQL Database(s) and GCP Sources into a single PowerBI Dashboard to allow for easy monitoring and interpretation for Lenovo correspondence.
Responsibilities include: Building of Python programs to automate text analytics using NLTK/NLP. Preparation of quantitative reports from primarily qualitative survey results related to the students’ learning experiences at the University, as well as graduate outcomes. Data manipulation and provisions based on requests. Statistical analysis, data mining and other analytics tasks which played a part in supporting the work of the Quality and Analytics team.
General bar duties, maintaining customer relationships, dealing with high pressure situations and managing priorities.
Working with ADFA’s logistics team via UNSW business school on a blockchain driven audit system coupled with text mining analysis. My role was centred in gathering the test data, forming its structure and text analysis.
A role in which I undertook waitressing, some food preperation and stock duties that lead to training and managing new staff members.