Pittsburgh, Pennsylvania, United States
I partner with executive leadership to drive companywide initiatives, streamline internal operations, and foster a high-performing, engaged team. My work spans strategic planning, organizational effectiveness, and cross-functional collaboration—ensuring leaders and individual contributors alike have the clarity, support, and resources they need to excel. With a background in People & Culture, I bring a people-first approach to operational strategy, aligning business goals with a strong, inclusive company culture. I thrive in fast-moving, high-growth environments, optimizing processes and communication to help scale organizations effectively. Passionate about building workplaces where people can do their best work, I focus on enabling teams to operate with efficiency, transparency, and purpose.
• Implemented & administered a full suite of HR tools, including HRIS, ATS, benefits, intranet, & device management systems • Achieved a 4.9 Glassdoor rating in a fully remote environment by fostering a positive company culture • Designed & executed onboarding; welcome packets, training, & communication channels • Led company-wide communications on benefits enrollment, bonus plans, performance reviews, remote engagement events, policies, & workforce restructuring • Partnered with CPO and Legal to develop contract templates in HRIS for offer letters, CIIAs, & separation agreements • Managed full-cycle talent acquisition; collaborated with external recruiters & staffing agencies • Partnered with the CEO & executive leadership on workforce planning & organizational design to attract exceptional talent • Developed a full-cycle, non-biased recruiting process with key stakeholders • Enhanced policies for a modern remote workforce, including unstructured PTO, health travel assistance, & generative AI use • Secured free beta releases for employees by partnering with external AI tools on product development • Spearheaded initiatives to improve engagement & retention, resulting in high retention • Integrated core values into performance reviews, interview processes, & internal communications to strengthen culture • Leveraged data-driven HR strategies & analytics to inform decision-making, drive continuous improvement, & build an equitable workplace • Fostered a culture of continuous learning & development by introducing L&D resources & encouraging professional growth • Streamlined HR operations by automating processes & delegating tasks to improve efficiency • Developed scalable processes for employee relations issues to ensure appropriate resolution • Aligned HR strategies with business objectives in collaboration with cross-functional teams • Led change management efforts during organizational transformations to ensure smooth transitions
𝘍𝘰𝘭𝘭𝘰𝘸𝘦𝘥 𝘍𝘰𝘶𝘯𝘥𝘦𝘳 & 𝘊𝘌𝘖 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥 𝘯𝘦𝘸 𝘤𝘰𝘮𝘱𝘢𝘯𝘺, 𝙈𝙖𝙚𝙧𝙜𝙤 (March 2020 to May 2021) • Coordinated a comprehensive, year-long company-wide leadership training program with an external consulting group • Administered and optimized key systems-based tools (Zoom, Dropbox, Docusign, Slack) to streamline costs and enhance operational efficiency • Developed and implemented a robust method for organizing and managing all incoming contracts. • Provided interim IT support, including ordering equipment, resolving IT issues, and managing device storage and shipping • Partnered with the CEO and Executive Leadership to develop and execute strategic company goals and objectives • Optimized the CEO's communication channels to improve efficiency and reduce noise • Created and maintained an efficient organization and filing system for all contracts • Planned and executed detailed and creative business travel itineraries, including routes, transportation, schedules, and venues • Collaborated with the Head of Marketing to ensure alignment on external communication strategies • Organized and managed company-wide in-person events, including venue selection, meals, and meetings, showcasing the local Austin culture • Initiated and produced an internal company-wide newsletter, "FUNLIVE," to foster a sense of togetherness during the COVID-19 pandemic
• Developed company-wide communication and engagement strategies in collaboration with CEO and Executive Leadership • Orchestrated comprehensive onboarding programs for new hires, managing classes ranging from 15 to 55 participants • Established frameworks for workforce discipline, coaching, and policy development • Led, trained, and expanded the Administrative Department from 1 to 10 members and the Cargo Claims Department from 1 to 4 members • Partnered with the CTO to enhance internal CRM systems, facilitating efficient communication during company-wide hyper-growth • Managed attendance tracking, FMLA leave benefits, and employment verification across multiple state office locations • Optimized payroll processes to enhance speed and efficiency for employees