Denver, Colorado, United States
I help global associations create incomparable value for their stakeholders. Engaging just one stakeholder group can be challenging. Engaging numerous groups from multiple countries is a true feat. The roadmap for providing unique value for diverse cultures, languages, regions, and backgrounds takes intentionality, humility and heart. As association leaders we must shed our ethnocentricity and adopt a worldview that says: Every culture counts. HOW I CREATE VALUE GLOBALLY: ♦ LANDSCAPE ANALYSIS. Listening for WHY each global region values membership – eg. career development, posterity, thought leadership? ♦ STRATEGIC PLANNING. Informing our visioning by first understanding WHAT value our stakeholders want from us, and HOW they want it. ♦ AUDIENCE SEGMENTATION. Creating unique personas for each audience by mapping their levels of influence vs. interest. ♦ CULTURAL SENSITIVITY. Adjusting our language, pricing, and branding by including local voices on organizing committees. ♦ CROSS-FUNCTIONAL COLLABORATION. Using design thinking exercises to empower all staff in the value creation process. MY LEADERSHIP STYLE: ► I use empathy to understand every facet of a problem before attempting to solve it. ► I’m able to pivot at a moment’s notice by always being in continuous learning mode. ► I’m a servant leader who builds communities of trust, transparency and empowerment. ► I employ Agile methodologies to ensure projects are well scoped, resourced, and tracked. ► I can distill down broad strategies to understand how individual stakeholders are impacted. ► I’m a calm voice in the midst of chaos, eminently approachable, and unstoppably curious. Let’s connect: [email protected]
At the Wikimedia Foundation, I lead global strategy and operations focused on driving organizational effectiveness and scalable growth. I’ve built and scaled a high-performing team and implemented systems that support complex, cross-functional initiatives. My leadership focuses on operational excellence, aligning stakeholders, and enabling more effective, data-driven ways of working across a global organization.
Design and manage programs to educate healthcare executives on innovation principles, frameworks, and strategies.
Directed operations for three (3) virtual global events totaling 25,000 attendees in North America and Europe. Spearheaded the launch of a new worldwide innovation competition and education conference, securing over 1,000 award nominations and participants from 130+ countries.
Developed and implement global events strategy responsible for over 50% of the foundation's total annual revenue. Directed all global, regional, training, and online events. Develop strategic partnerships to enhance OWASP brand recognition and advance mission.
During my time at Scrum Alliance, I aided the success of a suite of engagement offerings by developing a global strategy in collaboration with CEO and key stakeholders. I strengthened my team by recruiting, hiring, training, and leading talented professionals across the new membership department. I cultivated a collaborative agile environment, ensuring clearly defined goals. Additionally, I led member engagement on a global scale and managed conference Profit and Loss (P&L) statements. Some of my key contributions are as follows: ✪ Employed a strong customer focus to design full-circle customer journey. ✪ Boosted membership renewal totals by 100% through strategic leadership of eight-person team to pinpoint new member value propositions and recruitment plans. ✪ Conceptualized and developed global membership program services for 200K+ members worldwide. ✪ Grew corporate sponsorship revenue by 50% by building and fortifying relationships with key partners. ✪ Increased conference attendance by 45% in three years. ✪ Triggered 15% Year-Over-Year (YOY) growth by implementing effective strategies. ✪ Enhanced Lifetime Value (LTV) of members by 75% in 18 months. ✪ Facilitated seamless daily operations by serving as member of executive team to plan and oversee execution of organizational goals as well as resolve issues.
In this role, I guided a cross-functional team of 4 individuals to plan, coordinate, and execute global events. I oversaw event logistics including location selection, pre-registration, marketing, post-registration engagement, and onsite execution. Some of my key contributions are as follows: ✪ Boosted public awareness of events by developing and implementing marketing campaigns and strategies, leading to increased event attendance. ✪ Established team from the ground up, offering mentorship to maximize team performance. ✪ Created a volunteer program committee to engage subject matter experts in content creation.