Seoul, South Korea
Results-driven Revenue Strategy & Operations Leader with 18+ years of expertise driving business growth and operational excellence across global technology leaders including AWS, Microsoft and Cisco. Proven expert in architecting Global Sales Frameworks, establishing Scalable Business Rhythms, and bridging the gap between GTM strategy and localized execution across APJ and international markets. Recognized for transforming complex data into actionable revenue strategies and leading high-impact automation initiatives that accelerate productivity in fast-paced cloud and AI environments.
- Revenue & Contract Integrity: Own end-to-end contract validation and operational compliance, ensuring financial accuracy, policy adherence, and risk mitigation in enterprise transactions. - Enterprise Stakeholder Management: Partner closely with Field, Finance, Legal, and Customers to resolve operational complexities, unblock execution issues, and enable seamless deal closure. - Operational Governance: Drive consistent operational rigor across enterprise deal execution by enforcing standardized processes, escalation paths, and documentation discipline.
- Strategic GTM & Revenue Planning Leadership : Spearheaded Annual Planning, including segmentation, coverage planning, quota allocation, GTM strategy alignment, team productivity analysis, and performance goal setting. Skilled in field sales, partner sales, and GenAI sales operations. - Global Operating Model & Automation Leadership : Architected global automation framework across +32 regions, including pipeline hygiene notifications delivered +$165M WW impact in performance, weekly KPI performance tracking for +160 stakeholders, and operational savings by automating repetitive manual system field updates. - Revenue, Forecasting & Pipeline Governance : Served as global startup partner pipeline forecast owner. Owned APJ-wide revenue governance initiatives, including Launch Day sales campaign across 5 regions, quarterly quota adjustment process, and Anaplan forecasting tool implementation, and APJ product supply escalation path. - Operational Excellence & Stakeholder Management : Led periodic Forecasts and Business Reviews (WBR/MBR/QBR), translating GTM strategy into measurable attainment through sales performance analytics, funnel conversion, and win-rate analysis in partnership with Sales, SA, Marketing, BD, and Finance. Enabled execution at scale through data-driven insights, operational analysis, escalation management, and issue resolution supported by standardized tools, processes, and training. - Role Expansion : Advanced from local support to APJ duties in two years, then moved to global responsibilities after one year in APJ. - Awards & Recognition : Awarded Global Sales Operation best practice in Global Startup SSOE 2024 Q2 all hands / Q1's top contributors’ ‘Earn Trust’ ‘Insist on the Highest Standards’ in LP award in APJ 2022 Q1 all hands / Leadership Principle ‘Ownership’ in APJ 2021 Q3 all hands
- Business Intelligence & Operational Excellence : Delivered deep-dive Sales and Funnel Data Analysis by sales motions/ business solution, to support Quarterly and Annual business reviews. Weekly Forecast, Sales Account Segmentation for yearly planning, Team Budget allocation, etc. - Market Expansion : Led Sales Demand Generation programs with core partners and outsourced co. - Awards & Recognition : Best Supporter Employee in 2018, 2019 and made APJC best practice for business tracking file in 2020.
- Business Intelligence : Delivered Sales Performance insights and Gather/Document Business Intelligence. - Weekly Forecast for Singapore, Malaysia, SEA distributors and Korea : Review of actuals vs. forecast expectations, key forecast building blocks, Communicate forecast by leading alignment meeting with Country Manager, Finance, Sales Manager and APAC Sales Operation Director. - Sales Planning for Singapore, Malaysia, SEA distributors and Korea : 12 months of planning data by Channel, Brand and Product type into SAP system, sharing documentation of key drivers and building blocks with regional operation team. - Demand & Supply Integration : Generate Buffer demand forecast considering the sales forecast, history, promotions, product release cycle, Devise plans to deplete overstocks and search for new remnants operators to be approved, Monitor closely incoming shipment arrival schedule and ensure products delivery timing is at right time and at the right quantities to support sales plan and supervise order fulfilments.
- Commercial Strategy : Implemented long-term pricing plans and assisted with detailed quotation preparation, using historical data or engineering specs and outlining commercial terms; participated in forecast preparation as process owner of Korea forecasting, budget, and 5-year sales planning process. - Fab Communication Workflows Project : Coordinated daily with the factory in China on demand changes, shipments, and samples; managed inventory for key customers and set stock policies; prioritized orders and ensured production scheduling; collaborated with product demand and operations teams to align pilot line priorities for orders and samples. - Marketing Project : Collaborated with Marketing Communications on Korea/Asia external strategies including trade shows and promotions, managed annual conference booth setup, distributed newsletters, placed magazine ads, conducted market research. Oversaw SharePoint for quotes, sample supply, tradeshow plans, NDAs, agreement progress. - Awards & Recognition : Best Employee in 2013 by all managers’ vote. Promoted within 18 months from Sales Assistant to Program Commercial Process by HQ manager’s offer.