Montreal, Quebec, Canada
Hardworking professional with a forward-thinking approach and proactive mindset. Adept at managing complex schedules, coordinating high-profile stakeholder meetings, and facilitating communication across departments and various levels of government. Assertive in problem-solving and ensuring seamless operations. Highly skilled in multitasking, collaboration, and maintaining professionalism in fast-paced environments. Passionate about human rights, reconciliation, and community outreach. On her days off, you can find Emily writing poetry, going to concerts, or roller skating with friends!
• Exhibited strong organizational skills to manage multiple projects simultaneously. • Provided administrative support services such as preparing activity reports for funders, transcribing Board of Directors meeting minutes, conducting research, and more. • Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings. • Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information. • Actively collaborated with senior leadership to develop efficient office processes and procedures. • Monitored and maintained executive files and records. • Managed and maintained executives' schedules. • Delegated tasks as needed to ensure efficiency in completing responsibilities. • Assisted with hiring new staff when needed. • Supported project planning and execution to meet organizational goals. • Processed employee payroll, including calculating hours, deductions, and printing timesheets. • Ensured accuracy in payroll records. • Coordinated annual fundraisers, memorials, and managed fundraising committee meetings throughout the year. • Assisted the Executive Director in the preparation of funding applications and letters; wrote and submit clear grant proposals to secure funding from various sources. • Networked in collaboration with government partners to ensure basic needs and intervention services continuity to clients with the utmost care.
• Worked alongside brokers and underwriters to set up new business policies. • Analyzed financial statements and produced deliverables and invoices for brokers. • Assembled and named documents according to company naming procedures. • Successfully delivered new projects within the defined budget and timeline (ex. Power of Attorney requests, Tinubu systems cleanup, updating expired accounts, growing Commercial Lines business in Quebec). • Insurance company providing a range of insurance products and services. • Ensured compliance with all applicable laws, regulations, standards, guidelines related to underwriting activities.
Selected candidate to participate in a week-long conference entirely in French with 100 other young professionals from across the province dedicated to building a more equitable and sustainable future. The cohort was comprised of a series of specialized workshops (focusing on environmental protection, civic duty, and asylum politics) panel discussions, and team-building projects/ presentations. The Winter School of INM was made possible with the support of the Quebec Secretariat for Youth, the Ministry of Immigration, Francisation and Integration, Canadian Heritage, Canada Youth Service, Environment and Climate Change Canada, Elections Quebec, the Caisse Desjardins d’Argenteuil, and the Central Council of National Trade Unions of the Laurentians – CSN.
• Trained, supervised and evaluated student callers on donation acquisition calls. • Compiled and interpreted data on monetary pledges directed to the University. • Troubleshooted computer and credit card systems upon breakdowns on shift. • Provided constant support, encouragement, motivation, and feedback to callers during shifts. • Mentored junior staff by providing advice on how to handle challenging situations effectively. • Developed training modules and documentation to train staff.
• Provided excellent customer service to clients during reception coverage. • Worked alongside underwriters to set up new business policies and provided brokers with current rates. • Translated English documents and voicemails into French for coworkers.