Singapore, Singapore
Perform periodic check on Inventory Management (planning, review, replenishment, to stock issues) Compilation of report (eg. PSS, sales report etc.) Purchase Order Preparation & circulation of weekly sales forecast Preparation & circulation of sales results Maintenance of information into CRM system Assist in preparation of profitability sheet when requiredFollow up closely on payment status day Software Procurement –deliver license within the same Follow up closely on tender delivery schedule and arrange drop shipment to meet delivery deadline and maximise the sales Provide buddy support in operations during colleague absence Study the possibility of further improve OM workflow by reducing manual work processing Assisting in preparing the user manual / UAT test Identify and resolve stock shortages, excess inventory, and slow-moving items Plan and allocate inventory across regions in alignment with sales performance, demand forecasts, and regional inventory levels. Work closely with Sales, Marketing, Finance, Supply Chain, warehouse etc
Account opening (FCCA / MCA/ DCE / CA/ SGFD / FCFD) including KYC and complying with BCAP procedures as well as AOS update. Day to day servicing of clients including handling corporate customer service requests on remittances, account services & FD withdrawal / rollovers/ new placement with related rate fixing, any specific customer issues of IDEAL application and maintenance, Remittance etc.
-corporate clients on boarding and insurance policy servicing - supporting marketing manager on pre sales and post sales for the northern Region -cover all 3 channels including direct clients, agents and brokers - To ensure all renewal advise are sent 2 months before expiry, to follow up and negotiate with clients and intermediaries to secure renewal. -investigation and solving problems raised by clients e.g information retrieving, billings issues, calculation error, data unmatched from system generation and extraction etc. - meeting clients for explanation on billing enquiries upon request FINANCE - Monitor and follow up outstanding collections -cheque collection from brokers : WORK PROGRESSES - Work to consistent administer, monitor, review and resolve problems involving work processes such as New Business (documents compilation for account opening), renewals (explanation on rate increasing and underwriting required), medical requirement (monitor underwriting requirement for members >FCL), claims(hospital bills compilation and follow up), movements (advise slip in format ready for process, clarify uncleared data from clients) and etc.