Freienbach, Schwyz, Switzerland
I'm fully dedicated person with strong initiative and bias for action. I remain focused on continious personal development to discover skills and gifts both my team members' as well as my own. I truely believe excellence is not a skill, but it's attitude. Continous curiosity, open mind, staying genuine and frank with yourself leads us to better future for our business and high job satisfaction for ourselves!
•Overall marketing strategy and execution of plans for the existing and new products within key applications like baby diapers, wipes, feminine hygiene, adult incontinence as well as within artificial turf • Researching and evaluation for new opportunities, demand for existing and potential products, customer needs and markets trends for PE and Elastomers applications - Driving Growth through Innovation strategy, identifying new customer and market needs and translating those into both EMEA as well as global innovation pipeline - Collaboration within value chain with machine manufacturers, brand owners for hygiene applications as well as machine manufacturers, sports federations and Olympics Committee for enhancing quality of artificial turf for high end sports applications Additional responsibilities: - Member of EMEA Packaging & Specialty Plastics Leadership Team - Engagement into internal Diversity & Inclusion group (E-Win) supporting female's development - Training facilitator for Performance Management programs for new employees
• People leadership responsibilities: remote team of 6 employees Support for the area Commercial VP and the sales and marketing teams ensuring the business has effective and efficient work processes in place to maximize the value for the corporation. • Managing improvement projects within reporting tools, pricing, contract management, Order To Cash work processes (PE, Specialty Plastics, Adhesives & Functional Materials), • Leading EMEA cross functional team for Redesign Project implementation aimed at realigning business structure and systems to effectively manage new Division ( Performance Packaging, Hygiene & Medical, Elastomers, Electronic & Telecommunications) with new product codes. The Management of change process had significant impact on EMEA Supply Chain, Asset Management, Customer Service, Sales, Marketing and Technical Support&Development organizations. • Developing measurements for High Reliability Organization concept in EMEA and effectively communicating on results to entire organization ( e.g. contract approval cycle time, Rebate Pay out time). • Leading Packed tender project for Russia/Ukraine shipments for Performance Plastics Current Regional activities: • Leading employee satisfaction improvement initiative for Dow Poland, • Leading New Business Opportunity Committee for Poland and Baltic states, • Facilitating Performance Management for New Employees Session. With annual sales of $60 billion and 52,000 employees worldwide, Dow is a diversified chemical company that combines the power of science and technology with the “Human Element” to constantly improve what is essential to human progress. The Company delivers a broad range of products and services to customers in around 160 countries, connecting chemistry and innovation with the principles of sustainability to help provide everything from fresh water, food and pharmaceuticals to paints, packaging and personal care products.
• Driving for Operational Stability - Accountability for ensuring proper execution of work processes by team members, • Executing Operational Improvements through performance and work process measures, identification of potential improvement projects, working with leadership to optimize the work process and resources. • Ensuring Audit Compliance to ensure work activities conform to internal and external compliance standards such as Sarbanes-Oxley and ISO for Customer Service • Effective translation of Business and Functional strategy for the needs of Customer Service. Assessment of organizational needs and improving alignment to the business strategies while improving customer satisfaction, • Managing Styron divestiture and integration with ROH in terms of people resources, work processes’ and system alignments as well as cultural change behind. • People leadership responsibilities: 14 employees (CSRs and RSs).
• Effective translation and execution of Base Plastics Business strategy at the CS operational level of highly leveraged Customer Service Team in EEGR, • Continuous work on improvements within Base Plastics CS and its key interfaces with Commercial and Supply Chain to improve efficiency, processes’ effectiveness, reduce internal defects and enhance business results, • Coaching to 15 CSRs and RSs serving Base Plastics customers in EEGR & MEA.
• Developing relationships with internal and external customers and stakeholders • Using extensive knowledge of customers’ total needs and Dow’s product offerings to form account strategies and promote long term value creation • Account management responsibility for global and local customers (1 year), • Off grade sales management to direct accounts and distributors within EE region with the goals to achieve best margins as far as sourcing, price level and customer allocation decisions are concerned (4 years).