Tokyo, Japan
I am a Full-Stack Product Manager with 10+ years of experience across the entire product lifecycle — from discovery to delivery. Passionate about building user-centric experiences, I thrive in both hands-on execution and leadership roles, adapting to what drives the best outcomes. I’m always curious about technology, AI, and new tools shaping the world. I’m also an all kind of outdoor sports lover.
Leading Product & Design within Delightex with end-to-end platform ownership, defining the multi-product strategy (EDU & B2C), and driving the evolution from a VR/AR-first platform to an AI-powered creation ecosystem. Reporting directly to the MD.
Leading Product & Design within Delightex with end-to-end platform ownership, defining the multi-product strategy. (EDU & B2C), and driving the evolution from a VR/AR-first platform to an AI-powered creation ecosystem. Reporting directly to the MD.
- I finished an Ironman in Cascais, Portugal for the first time (Top 30% Finishers). - Traveled in Asia for a few months. I hiked up to 5100m in Nepal, surfed in Sri Lanka, become a certified diver in the Philippines. I wrote about my experience on the blog I designed and launched with my partner. - Volunteered one month in an-award winning eco-village, Permatopia, in Denmark to learn more about sustainable living and agriculture - Tested out new tools, software, and Ideas around AI, no-code, and low-code.
- Led OKRs & initiatives prioritization while scaling the Customer Product team from 2 to 14 members. Responsible for hiring and managing the team with 3 direct reports, directly reporting to the COO. - Conceptualized and built the company’s customer portal from scratch, catering to >25k customers (B2B & B2C) on web and mobile platforms with complete product ownership. - Increased the subscription per customer care agent by 30% allowing the team to process +8k tickets/month by exploiting different efficiency levers and AI. Fully responsible for several internal tools. - Reduced the KYC internal time processing from 45 to 3 minutes, while increasing the customer completion rate by 15% and reducing the fraud rate to ~0.