United States
An extrememly dedicated and hard worker who is organized and works well with others as well as independantly. Go getter and critial thinker in order to provide the most effecient process of getting the task at hand done. Enjoy mentoring and providing process improvement suggestions to other administrative staff as well as eager to learn new processes in order to better my performance.
Manage multiple executive schedules and maintain day to day office operations. Meeting management and preparation at the executive level for monthly steering committees as well as weekly standing. Manage executive travel and monthly expenses to maintain acounts to the organizational standards. Assist executive leadership with special projects and preparing of documents for quarterly business reviews. Point of contact for community leaders for special events and meetings. Manage patient calls for concerns and route them to the appropriate party for discussion and or resolution. Interact with physicians and assist with bridging the gap to the executive administrative offices.
Managed traveler staffing for various healthcare organizations throughout the Southeastern United States. Linked staff with organizational needs and assisted in the preparation of the quarterly business reviews. Worked in tandem with the Director of Operations and traveled to various locations to trouble shoot and staffing challenges and needs.
Executive assistant to the SVP & Chief Nursing Assistant providng support at all clinical meetings to document and transcribe minutes. Managed travel arrangements along with daily meeting schedules. Maintained office files and fielded nursing and patient concerns both employee and patient experience feedback for CNO. Organized and prepped for multuple meetings at the executive level along with the monthly management of monthly and quarterly town hall meetings with nursing staff. Assisted in the MAGNET designation process by assisting the clinical staff with proofreading of documents and evidence management. Acted as a liaison between the clinical and executive offices to help create a seamless and collaborative working environment.
Assisting patient upon arrival and performing modalities recommended by the on duty Chiropractor. Transcribed physician notes and transfer to patient file. Assisted in the billing cycle process for payment from insurance companies. Fulfilled medical records legal requests for insurance claims and depositions.