Washington DC-Baltimore Area
Anti-Money Laundering Compliance Analyst with a strong analytical foundation and a disciplined approach to complex, regulated work. My current role focuses on investigating transaction monitoring alerts, analyzing transactional data, and developing AML reports that support risk assessments and well-reasoned compliance decisions. My background spans compliance, analytics, and administrative functions across financial services, nonprofit, engineering, and automotive environments, providing a broad perspective on how data, regulation, and business judgment intersect in practice. I hold a B.S. in Business Administration with a concentration in International Business from Towson University and am bilingual in English and Spanish. Looking ahead, I’m interested in roles that highlight the complexity of business and allow for continued growth in analytical thinking, regulatory understanding, and evidence-based decision-making.
- Conducted thorough investigations of transaction monitoring alerts to identify unusual patterns and potentially suspicious activity. - Analyzed client transactional behavior against expected norms, investigating inconsistencies and escalation-worthy risks. - Created, reviewed, updated, and compiled AML data reports, analyzing trends to support ongoing monitoring, risk assessments, and compliance decisions. - Followed up on flagged transactions and performed due diligence to assess transaction legitimacy and potential compliance risks, coordinating with cross-functional teams to obtain required documentation for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). - Participated in ongoing AML training to stay current on regulatory requirements, policy updates, and industry best practices.
- Participated in process audits across finance and administration, recommending updates to filing systems and reporting workflows to enhance departmental productivity. - Collaborated with the Financial Manager to manage bookkeeping tasks using QuickBooks, including tracking expenses, logging receipts, and reconciling transactions to support accurate financial reporting. - Assisted in optimizing the shipping and fulfillment department by analyzing logistical workflows, identifying bottlenecks, and proposing streamlined procedures to reduce delivery time and error rates.
- Conducted detailed market research to identify customer trends, competitive benchmarks, and pricing strategies to support business development initiatives. - Maintained direct client communication, addressing inquiries and service updates to enhance customer experience and build long-term relationships. - Analyzed internal workflows and administrative practices, proposing improvements that streamlined task management and operational efficiency. - Supported the coordination of service estimates and scheduling to ensure timely delivery of auto repair services.
- Drafted comprehensive business proposals tailored to client needs and aligned with organizational goals, contributing to successful contract acquisitions. - Designed and implemented workflow systems that improved coordination across departments and supported timely project execution. - Organized and facilitated staff training sessions, strengthening internal communication and ensuring consistent onboarding practices. - Provided operational support by managing documentation and monitoring progress on engineering and installation projects.
- Managed front-desk responsibilities including greeting clients, scheduling appointments, and handling inquiries, ensuring smooth daily operations. - Maintained accurate and updated customer records, contributing to targeted marketing outreach and service follow-up communications. - Provided personalized customer service, which improved client satisfaction and contributed to retention and repeat business.