San Jose, California, United States
I specialize in owning enterprise-scale product launches and business systems where execution quality directly impacts revenue, adoption, and organizational velocity. At Workday, I lead end-to-end delivery for complex new product launches supporting enterprise customers, operating across Product, Engineering, Finance, Pricing, Customer Success, Enablement, and Field Operations. My work sits at the intersection of launch readiness, systems integration, KPI operationalization, and go-to-market execution—translating strategy into shipped, adopted outcomes. Proven impact: - Enabled $20M+ in ARR by re-engineering launch readiness and cross-functional delivery processes - Reduced time-to-market by 50% for early-adopter SKUs through standardized intake, dependency management, and execution rigor - Decreased customer support issues by 40% and increased user satisfaction by 25% through disciplined SIT/UAT and rollout governance I’m trusted to make delivery decisions in high-ambiguity environments—aligning stakeholders, prioritizing tradeoffs, mitigating risk, and building repeatable operating mechanisms that scale across products and fiscal years. I’ve governed execution across 200+ Jira stories, owned requirements from intake through launch, and ensured teams move in lockstep from planning to adoption. My background spans product roadmap ownership and systems delivery across engineering, design, and operations, with a track record of building analytics, automation, and operating mechanisms that scale execution in complex public and nonprofit environments. I’m currently pursuing my PMP certification (expected June 2026) to further formalize my program leadership and delivery expertise at enterprise scale. Next, I’m targeting senior-level roles where I can continue owning large, cross-functional systems and launches—such as Senior Business Systems Analyst, Technical Program Manager, Product Operations, or Program Manager roles within enterprise or high-growth technology organizations. If you’re interested in discussing data-driven strategies or exploring collaboration opportunities, feel free to reach out via email at [email protected]! I’m always eager to connect with like-minded professionals who share a passion for innovation, growth, fitness and mental health. Skills/Competencies: - Power BI - SQL - Excel - Tableau - Requirements Gathering - Stakeholder Engagement - Agile Project Management - Business Process Improvement - Data Reporting - Data Analytics - Business Intelligence
- Enabled $20M+ in ARR by re-engineering launch readiness processes across Product, Pricing, and Field Operations, improving speed-to-market and downstream adoption. - Improved launch predictability and delivery velocity by standardizing intake, backlog grooming, and cross-team readiness criteria for new product launches. - Implemented automated training system to end-users to align the right product with customers, increasing customer transition and adoption of new systems and processes which decreased commonly asked questions by 80% - Owned end-to-end delivery of enterprise initiatives from requirements through launch, coordinating dependencies across Product, Engineering, Finance, and Customer Success. - Operationalized company-wide KPIs (FY22–FY26) by translating strategic objectives into executable roadmaps, governing delivery across 200+ JIRA stories and multiple workstreams. - Led thorough system integration testing (SIT) and executed robust user acceptance testing protocols, guaranteeing seamless implementation of enhancements that decreased customer support issues by 40% and increased user satisfaction scores by 25% - Developed comprehensive Business Requirement Documents (BRDs) and Operational Requirement Documents (ORDs) that reduced developer "re-work" by 50% - Reduced early-adopter SKU time-to-market by 50% (from 4 weeks to 2 weeks), accelerating revenue enablement through improved cross-functional coordination and delivery processes. - Identified and mitigated delivery risks by proactively managing dependencies, scope changes, and stakeholder alignment across teams. - Partnered with enablement and field teams to ensure launch readiness, training, and sustained usage post go-live. - Applied formal project management practices (planning, risk tracking, dependency management) to deliver complex, cross-functional initiatives.
- Measuring gender diversity in company boards to make a real difference and accelerate diversity on for-profit boards. - Conceptualized analyzed data to find an increase in 3% to show gender, race, and ethnicity disparity at for-profit companies.
- Supports the operations of Development and Alumni Relations by accurately recording and providing mission-critical data through multiple software platforms.