Melbourne, Victoria, Australia
Specialising in Xero Practice Manager and Xero. I have a strong background of customer service experience in a variety of settings, which has allowed me to build my communication and problem solving skills, agility and patience. It has also taught me that working for a company with strong ethics and inclusivity is important to me.
In May 2022 I completed a project-based learning experience via Harness Projects, learning UX design and working on a live UX Design brief for Ekko. In this role I successfully completed a UX project to design UX enhancement to support Ekko's business. I collaborated with Jennifer Nielson, Founder of Ekko, along with my mentor and presented my final solution at the end of the 7 week program
In February 2022 I completed a project-based learning experience via Harness Projects, learning UX design and working on a live UX Design brief for Civic. In this role I successfully completed a UX research project to deliver insights on Civic's support network. I collaborated with Connor Forsyth, Service Designer at Civic, along with my mentor and presented my final solution at the end of the 7 week program.