Canada
- Welcomed and assisted patients upon arrival, ensuring a friendly and professional first impression. - Managed appointment scheduling, patient check-ins, and communication through phone and email. - Verified patient information and insurance details, maintaining accurate and confidential records. - Sterilized dental instruments and equipment, following proper infection control protocols. - Prepared treatment rooms before and after appointments, ensuring a clean and safe environment. - Collaborated with dental staff to maintain smooth workflow and ensure high-quality patient care.
- Participated in assisting coworkers and directors to improve the quality of senior care through planning and preparing quality implementation. - Engaged in and provided summaries of numerous meetings with various people. - Answered inquiries and provided updates in a professional demeanor both online and in-person. - Effectively communicated to coworkers, volunteers, and directors in English, Cantonese, and Mandarin.