Adelaide, South Australia, Australia
Events Officer at the State Library of South Australia, operating within the Department of the Premier and Cabinet. Bachelor of Business (Tourism and Event Management) graduate with a strong interest in tourism, sport, festivals and major events. Throughout my studies at the University of South Australia, I built a solid foundation in marketing, business operations, and event management, supported by strong time management and organisational skills. I have experience working in sporting events, festivals, and cultural institutions. I am drawn to large-scale sporting, festivals and major events and am motivated to contribute to impactful event experiences and the ongoing growth of the events industry.
My position as an Events Officer at the State Library of South Australia, operating within the Department of the Premier and Cabinet supports the planning, coordination, and delivery of high-quality events and activations at the State Library. I contribute to effective venue hire management, assisting with event marketing and communications, whilst providing operational support to deliver high-quality, safe, and engaging experiences for stakeholders and visitors. Role Responsibilities: • Providing effective support for event planning, setup, pack-down, and on-site logistics for venues. • Timely and accurate communication with internal stakeholders regarding upcoming events, event delivery requirements, WHS, and security. • Efficient coordination of venue hires bookings and maintenance of venue calendars. • Assistance with the development and implementation of marketing activities for events and activations held within the State Library of South Australia. • Supporting accurate event documentation, reporting, and record keeping. • Ensuring compliance with all relevant policies, procedures, and WHS requirements. • Contributing to continuous improvement of event processes and customer experience.
Game Day Staff supporting the delivery of match-day operations and fan experiences across SANFL and AFLW competitions at Alberton Oval. Key responsibilities include delivering exceptional customer service to fans by assisting with ticketing enquiries, entry management, and grandstand upgrades, ensuring a welcoming and seamless game-day experience. The role requires active engagement with spectators, addressing questions, resolving issues, and providing guidance to enhance overall fan satisfaction. Additional responsibilities include assisting with event bump-in and bump-out activities, coordinating with volunteers and club staff to support efficient operations, and contributing to the setup and pack-down of facilities. The role also involves liaising with stakeholders, sponsors, and attendees to uphold the Port Adelaide Football Club’s high standards of service and professionalism on game days. Through these experiences, I developed strong interpersonal, problem-solving, and teamwork skills. Whilst gaining further hands-on exposure to event operations, crowd management, and delivering memorable experiences to supporters.
Membership Services Officer supporting the delivery of membership sales, service, and game-day experiences across AFL, SANFL, and AFLW competitions. Key responsibilities included managing inbound and outbound membership sales and enquiries, facilitating new memberships, renewals, cancellations, and Reserved Seat changes at Adelaide Oval, and overseeing corporate and business membership bookings. The role of a Membership Services Officer involves regular liaison with members, corporate clients, sponsors, and stakeholders to deliver high-quality service over the phone, via email, and in-person interactions at the Membership Counter and on Game Days. Additional responsibilities included coordinating Member Recognition experiences and Game Day activations, supporting ticket office operations, and assisting with membership communications and fulfilment. The position required consistent use of systems such as Archtics, Ticketmaster, Ticketek, RingCX, and Microsoft Office. Whilst contributing to accurate member records, reporting, and the achievement of overall membership and ticketing revenue targets.
Brand & Event Ambassador supporting the delivery of live events, festivals, and brand activations across both public and corporate environments. The role involves representing Village Gate and its clients on-site during events and activations. Where I independently operate activation spaces, engaging with attendees, and ensuring event objectives and client deliverables are achieved. Responsibilities include assisting with event and activation coordination, styling and set-up of activation spaces, and supporting large-scale event bump-ins and bump-outs. Working closely with internal teams, suppliers, and vendors to ensure smooth event operations, while providing high-quality customer engagement and concierge-style service to attendees, stakeholders, and high-profile guests. The role requires adaptability, clear communication, and the ability to operate confidently in fast-paced, live event environments. Key events include major festivals, conferences, and brand activations, including the Adelaide Italian Festival, AfPA Future Ready Roads Conference, Harbour Town Premium Outlet activations, Santos Tour Down Under, and LIV Golf Adelaide. Santos Tour Down Under 2026 As a Vehicle Navigator in the Hyundai Tour Parade at the 2026 Santos Tour Down Under, I represented multiple clients’ brands across the multiday event. Responsibilities included engaging fans trackside from a parade vehicle and engaging visitors within the Tour Village. The role of Vehicle Navigator involved distributing branded merchandise at race start and finish locations as well as key points along the track. I communicated directly with the Tour Parade Director via radio and supported the safe navigation of the tour vehicle throughout the event. I assisted in identification and response efforts to on-track hazards such as cyclists, pedestrians, and external vehicles to ensure smooth and safe event operations.
Event Assistant Internship supporting the planning and delivery of events and brand activations across a range of corporate, public, and community projects. During a 30-day business internship (225 hours across 9 weeks), I worked closely with the Senior Event Manager, Special Projects Manager, and Key Account Manager, contributing to multiple client projects from concept through to execution. Responsibilities included supporting event and activation planning, assisting with on-site event delivery, and contributing to the ideation and development of mood boards and client presentations. Consistently liaising with clients and suppliers to support the implementation of events and activations. I also participated in internal team meetings and client presentations, providing updates and contributing to project discussions. Key projects included the Ronald McDonald House Charities 25th Anniversary Gala Ball, the Adelaide Italian Festival, and a range of corporate and brand activations. Through this role, I developed a strong understanding of event operations, brand activations, and stakeholder engagement within a fast-paced agency environment, while strengthening skills in project coordination, communication, and teamwork.
Worked across food and beverage, front-of-house, bar, gaming, and events operations within a high-volume hospitality venue. Responsibilities included delivering bar and table service, bartending and cocktail preparation, order taking, and providing consistent, high-quality customer service across bistro, bar, function, and gaming areas. I regularly operated TAB, KENO, and lottery systems, managed cash handling, and supported stock control and venue operations. The role also involved supporting the planning and delivery of private functions and events, including weddings, milestone celebrations, and community events. This included assisting with function coordination, menu planning in collaboration with kitchen staff, event set-up and pack-down, and ensuring client satisfaction throughout their event experience. Additional responsibilities included managing accommodation and function bookings, operating POS systems (H&L and Bepoz), maintaining front-of-house standards, and supporting daily venue operations in a fast-paced environment.
Worked as a Senior Sales Assistant in a fast-paced retail environment, supporting daily store operations while delivering high-quality customer service. Responsibilities included supervising and supporting junior team members, delegating tasks, training new staff, and assisting with opening and closing procedures. I regularly handled cash management, authorised refunds, and resolved customer enquiries and complaints in line with store policies. The role required strong product knowledge and customer engagement, including phone enquiries, in-store service, and merchandising to maintain presentation standards. I operated point-of-sale systems, managed stock control and stocktake processes, and supported appropriate product disposal and charitable donations. During the COVID-19 pandemic, I also undertook COVID Marshal responsibilities, ensuring compliance with health and safety requirements while supporting a safe environment for customers and staff.