Ellie Major

Operations Manager at Hilti Sweden

Hilti Sweden · Northumbria University

About

I am an Operations Manager with international experience leading warehouse and supply chain operations across the UK and Nordics, currently based in Sweden. I specialise in driving operational excellence through Lean methodologies, structured problem solving, and performance management. My focus is on improving productivity, reducing cost, and delivering measurable impact across end-to-end operations. In my current role at Hilti Sweden, I lead warehouse operations with full accountability for performance across key metrics including productivity, inventory health, customer service (OTIF), and people engagement. I am responsible for delivering strategic operational targets while building a high-performance culture within my team. Previously, I have led supply chain planning and S&OP alignment, managing complex product portfolios and mitigating risk during major global disruptions. I have also contributed to continuous improvement initiatives delivering tangible cost savings and operational efficiencies. Key areas of expertise include: • Operational Excellence & Lean Transformation • KPI & Performance Management • Cost Optimisation & Productivity Improvement • Supply Chain & Inventory Strategy • Leadership & Team Development • Cross-functional Stakeholder Management

Experience

  • Operations Manager at Hilti Sweden
    Aug 2025 - Present · 1 yr 4 mos

  • Hilti Great Britain (4 yrs)
    • Warehouse Shift Manager
      Mar 2024 - Aug 2025 · 1 yr 6 mos

    • Project Business Material Manager
      Jan 2023 - Mar 2024 · 1 yr 3 mos

      Resource Planning and Continuous Improvement

    • Materials Manager
      Sep 2021 - Dec 2022 · 1 yr 4 mos

      Resource Planning and Continuous Improvement

  • Operations Manager at MG Foods (Grimsby) Limited
    Jan 2021 - Sep 2021 · 9 mos

    Health & Safety and Continuous Improvement

  • Malhotra Group PLC (4 yrs 1 mo)
    • Business Manager
      Feb 2020 - Jan 2021 · 1 yr

    • Business Manager
      Jan 2019 - Jan 2020 · 1 yr 1 mo

    • Assistant Business Manager
      Jan 2017 - Jan 2019 · 2 yrs 1 mo