Ellie Dyer

Customer Operations Executive

United Kingdom

About

Luxury retail professional specializing in DTC operations, customer experience and journey optimization. Skilled in management, coaching, copywriting and brand elevation. A creative problem-solver dedicated to crafting meaningful connections and seamless experiences.

Experience

  • Customer Operations Executive at Puig
    Aug 2022 - Present · 4 yrs

    Customer Operations Executive within the Niche fragrance and beauty team

  • Interiors Consultant at Fired Earth
    Mar 2022 - Aug 2022 · 6 mos

  • Penhaligon's (Full-time · 3 yrs 4 mos)
    • Customer Service Executive
      Feb 2021 - Mar 2022 · 1 yr 2 mos

    • Senior Sales Representative
      Dec 2018 - Feb 2021 · 2 yrs 3 mos

  • Senior Sales Representative at Nespresso UK
    Feb 2018 - Dec 2018 · 11 mos

    Senior specialist and learning and development advocate in the latest new concept boutique within Nespresso UK.

  • Account Manager at Benefit Cosmetics
    Apr 2017 - Feb 2018 · 11 mos

    Manager of a Benefit Cosmetics Brow bar and concession.