New York City Metropolitan Area
● Manage complex executive calendar, prioritizing internal strategy sessions, stakeholder touchpoints, and cross-functional meetings ● Streamline both domestic and international travel for team members, including accommodations and transportation logistics, while ensuring alignment with executive preferences and anticipating scheduling challenges ● Facilitate seamless communication, ensuring the executive is fully briefed and prepared for meetings while upholding branding ● Promote trust and positivity, becoming a go-to resource for colleagues, demonstrating confidentiality and discretion, while balancing assertiveness with approachability and consistency ● Act as a key liaison between hiring teams and recruiters, efficiently coordinating interviews and aiding in the hiring process ● Enhance office function and morale, organizing the workplace, managing internal requests, overseeing donation drives (e.g., wildfire relief), and supporting catering and PR events to emphasize our welcoming, innovative nature ● Develop strategic materials, such as render requests for product development ● Cultivate a welcoming, professional presence that fosters strong relationships with guests, buyers, and potential clients through reliability and emotional intelligence - consistently strengthening company reputation and open doors for new business opportunities
● Conduct patient intake to determine eligibility for both surgical and non-surgical procedures ● Assist with fundraising, planning, and organizing benefits that feature independent musicians ● Act as the face of the foundation in the OrthoManhattan orthopedic surgery office ● Diligently update databases for statistical analysis and assist with research on frequency and cause of instrument-related injury
● Provide exceptional customer service by placing orders and prioritizing customer satisfaction ● Effectively communicate with the host, bartenders, servers, and kitchen staff to maintain a clean workspace and maintain memorable quality service ● Demonstrate strength in multi-tasking and organization by managing multiple tables at once
● Maintained strong relationships with individual and corporate customers o Cultivated relationships with educators, counselors, and mental health professionals with effective communication throughout the sales process ● Managed the customer service line ● Conducted customer needs analysis ● Collaborated with team members to ensure a more seamless sales process o Responsible for onboarding and mentoring new hires ● Created pricing structures for new products and made our CRM more effective ● First recipient of company award for attention to detail, inspiring collaboration, effective strategizing, and leadership (January 2022) ● Provided personal assistant support and managed calendar for CEO