Ellie Barnes

Customer Operations Specialist

United Kingdom

About

Experience

  • Customer Operations Specialist at Visa
    Jun 2026 - Present · 2 mos

  • St John Ambulance Cymru (Cardiff, Wales, United Kingdom)
    • Events & Fundraising Officer
      Jan 2024 - Jun 2026 · 2 yrs 6 mos

    • Fundraising Assistant
      Mar 2022 - Dec 2023 · 1 yr 10 mos

  • NHS (1 yr 4 mos)
    • Administration & Clerical Lead
      Oct 2021 - Mar 2022 · 6 mos

    • Administrator
      Dec 2020 - Oct 2021 · 11 mos

  • Wedding & Conference Coordinator at Spiros Fine Dining and Events
    May 2018 - Dec 2020 · 2 yrs 8 mos

  • Senior Event Sales Executive at Tiger Tiger
    Mar 2015 - May 2018 · 3 yrs 3 mos

    Promoted to a senior position during my time with the organisation. Assisting the Sales Manager in growing and maximising pre-booked sales, working to predetermined targets as set by the company. Facilitating the venue team in the production and delivery of sales plans designed around focus areas of the business Utilising a CRM System to handle hot leads through inbound and outbound calls Continually building and validating a database of contacts with key employers, organisations and private customers Responding to Social Media enquiries Ensuring smooth delivery of all events Planning effectively for successful delivery of the crucial Christmas and New Year’s Eve business targets Meeting KPI sales targets