Ella Hughes

Vulnerable Customer Advisor at Monzo Bank

United Kingdom

About

Experimental psychology graduate - interested in improving accessibility.

Experience

  • Vulnerable Customer Advisor at Monzo Bank
    Apr 2026 - Present · 3 mos

  • Family Support Worker at Private Employment
    Oct 2023 - Present · 2 yrs 9 mos

    Provide respite care for the family while ensuring their children are happy, health and safe. Tutor the children using a reward based approach.

  • Personal Support Worker at Mirus Wales
    Aug 2025 - Apr 2026 · 9 mos

    Support individuals to live as independently as they can. This includes cooking, cleaning and medication administration. Trained in positive behaviour management (PBM) with additional training on pathological demand avoidance (PDA) and applied behavioural analysis (ABA). I have also received training on manual handling, epilepsy, and SALT guidelines.