Buenos Aires, Buenos Aires Province, Argentina
-Engaged closely with customers to address any queries they may have, welcome them in the fitting rooms, all with a view to offering an outstanding customer service. -Dealed with product deliveries and shipments, stocked the floor, created visual displays and performed cleaning duties to present an appealing and easy-to shop environment. -Complied with store policies and procedures to ensure smooth operations and minimize loss. -Collaborated enthusiastically with all team members and offer to support them when needed to form a united high performing team. -Relayed the voice of customers about products and services to company management to continue to make our business relevant for the customers of today and tomorrow.
Managed the daily operations of a busy wholesale clothing store, including customer service, cash handling, invoicing, and ensuring accurate inventory management. Led and supervised a team of 10 employees, overseeing recruitment, training, and performance evaluations. Responsible for store opening and closing, maintaining a high standard of cleanliness and quality. Managed sales strategies and promotions, resulting in increased revenue and customer satisfaction. Handled administrative tasks such as budget management, stock ordering, and coordinating deliveries. Maintained excellent relationships with customers and suppliers to ensure seamless operations. Administered the store’s social media accounts and managed the online store, ensuring accurate stock updates and availability of colors and sizes.