United States
While working at Lincoln of Troy, Crissman Lincoln, and Momentum Lincoln Mercury, I had demonstrated numerous times that I am an action-oriented individual who is able to prioritize and execute strong communication skills amongst all departments. My extensive automotive background of 20+ years has provided me the necessary tools to drive sales numbers and increase overall dealer satisfaction across the board.
Lincoln of Troy, Crissman Lincoln, and Momentum Lincoln Mercury are owned by the same gentleman, who I worked and reported to at all three stores. Oversee New/Used Car Department, Finance Department, BDC Department, Social Media Department, Greeter, Biller, and Porters. Tasks included: -Implementing sales, service, and finance process for all departments -Handling lot inventory and factory wholesale, including new/used inventory schedule, purchase orders, dealer trades, and appraisals -Managing desk deals, held contracts, factory A plan, and incentive audits -Handling customer complaints, including customer satisfaction and dealer report card -Training and hiring of all employees -Organizing all marketing and event coordination
Oversee New/Used Car Department, Finance Department, BDC Department, Social Media Department, Greeter, Biller, and Porters. Tasks included: -Implementing sales, service, and finance process for all departments -Handling lot inventory and factory wholesale, including new/used inventory schedule, purchase orders, dealer trades, and appraisals -Managing desk deals, held contracts, factory A plan, and incentive audits -Handling customer complaints, including customer satisfaction and dealer report card -Training and hiring of all employees -Organizing all marketing and event coordination
-Oversee all departments, including the training and hiring of management, sales, and finance -Managed lot inventory and deals, including new/used car ordering, wholesale, appraisals, audits, rebates, and credit applications -Draft deals, sold backend products and accessories, and signed all customers -Organized advertising and events for all departments -Performed closure of dealership once sold to local Ford store
-Scheduled/paid off floor plan, claimed rebates, signed customers, and sold backend product -Typed, stated, and funded deals for new, used, and wholesale