Elizabeth Szczerbiak

Bachelor of Science (B.S.) Secondary Education English, Slippery Rock University | Sales Supervisor/Operations Coordinator, Michael Kors

United States

About

I’ve always been the person who notices the details, anticipates what needs to happen next, and enjoys creating order in fast-moving environments. My background spans education, customer service, retail leadership, and administrative support, giving me experience juggling competing priorities while maintaining professionalism and clear communication. Whether I’m coordinating schedules, managing documentation, solving unexpected problems, or serving as a point of contact for customers and colleagues, I take pride in being dependable and easy to work with. Strong writing is one of my biggest strengths. I communicate clearly, stay organized, and approach every task with accuracy and follow-through. I enjoy building systems that save time, keeping projects on track, and helping teams operate more efficiently behind the scenes. I’m currently seeking a remote Executive Assistant or Administrative Assistant opportunity where I can support founders, executives, or growing teams by managing the details that allow them to focus on high-impact work. I’m known for learning quickly, handling sensitive information with discretion, and bringing a calm, solutions-oriented mindset to every challenge. If you’re looking for someone who is proactive, adaptable, and committed to making your day run more smoothly, I’d love to connect. (Detail-oriented and highly organized administrative professional with experience coordinating daily operations, managing documentation, supporting cross-functional teams, and delivering exceptional client service. Strong background in Microsoft Office, business communication, organization, and relationship management developed through leadership, education, and retail supervisory experience. Proven ability to manage multiple priorities with accuracy, professionalism, and efficiency while adapting quickly and contributing to fast-paced, team-oriented environments.)

Experience

  • Michael Kors (5 yrs 3 mos)
    • Sales Supervisor/Operations Coordinator
      Feb 2026 - Present · 5 mos

      * Supervised daily operations for a team of 10+ employees while coordinating schedules, delegating responsibilities, and ensuring operational efficiency. * Maintained accurate records, processed transactions, and resolved customer inquiries while balancing multiple priorities in a fast-paced environment. * Analyzed daily sales metrics and performance reports to support business decisions and improve team productivity. * Coordinated inventory, merchandising projects, and order fulfillment while ensuring accuracy and attention to detail. * Assisted with onboarding and training new employees, preparing operational materials, and communicating company procedures.

    • Sales/Client Service Associate
      Apr 2021 - Feb 2026 · 4 yrs 11 mos

      * Delivered exceptional client service to 100+ clients by building long-term customer relationships, assessing individual needs, and providing tailored solutions in a fast-paced environment. * Managed high-volume transactions, maintained accurate records, and ensured precision in cash handling, point-of-sale operations, and order processing. * Coordinated inventory organization, merchandising updates, and stock replenishment to support efficient store operations and maintain brand standards. * Prioritized multiple responsibilities simultaneously while responding to customer inquiries, resolving issues, and collaborating with team members to meet daily objectives. * Maintained organized documentation and product knowledge to communicate information clearly, support operational efficiency, and contribute to a seamless customer experience.

  • Grove City High School (On-site)
    • Substitute Teacher
      Oct 2025 - Present · 9 mos

      * Managed multiple responsibilities simultaneously while maintaining detailed documentation and adhering to established procedures. * Communicated professionally with faculty, staff, and students to ensure continuity of operations. * Utilized digital platforms and office technology to organize assignments, maintain records, and facilitate communication. * Adapted quickly to changing priorities while working independently with minimal supervision.

    • Student Teacher
      Aug 2025 - Dec 2025 · 5 mos

      • Designed and implemented differentiated curriculum to meet the academic, behavioral, and learning needs of diverse student populations. • Created and administered formative and summative assessments aligned with lesson objectives and instructional standards. • Mapped and adapted lesson plans and instructional materials to support students with varying abilities, learning styles, and accommodations. • Integrated inclusive and innovative instructional technologies to effectively support students with IEPs and 504 Plans. • Facilitated instruction through Google Classroom by organizing digital content, assignments, and learning resources. • Developed lessons that promote inclusive classroom environments through ongoing professional development and best practices in equity-centered instruction.

  • English Language Assistant and Teacher at Colegio Ana Pellegrini
    Nov 2025 - Dec 2025 · 2 mos

    * Collaborated with educators and school leadership to coordinate instructional initiatives, communicate objectives, and support day-to-day program operations. * Developed organized presentations, training materials, and written resources tailored to diverse audiences, ensuring clarity and effective information delivery. * Managed multiple priorities and adapted quickly to changing needs while maintaining accuracy, professionalism, and attention to detail in a fast-paced environment. * Monitored progress, maintained documentation, and used feedback to refine materials and improve overall program effectiveness. * Fostered strong cross-cultural relationships through clear communication, teamwork, and problem-solving in an international setting.

  • Lifeguard at Butler County Family YMCA
    Oct 2018 - Apr 2021 · 2 yrs 7 mos

    • Responded quickly and effectively to emergencies, administering first aid and CPR when required. • Assisted in instructing swim lessons for children and adolescents across multiple skill levels using structured, safety-based lesson plans. • Designed engaging, age-appropriate activities to build swimming proficiency and water safety skills. • Communicated effectively with students and families regarding skill development, and safety expectations. • Maintained a safe and structured aquatic learning environment through active supervision and emergency readiness. • Demonstrated leadership and professionalism while managing large groups in a high-traffic aquatic facility.

  • Service Writer Assistant at Troy-Alan Buick
    Apr 2016 - Apr 2020 · 4 yrs 1 mo

    *VOLUNTEER* * Assisted service manager with daily administrative operations by preparing, organizing, and processing customer documentation and repair records. * Maintained accurate physical and electronic filing systems, ensuring confidential records were organized and easily accessible, assisted by the service manager. * Answered phones, greeted customers, and directed inquiries while providing professional and courteous service. * Scheduled appointments and coordinated communication between customers and service staff to support efficient workflow. * Entered and updated customer and vehicle information with a high level of accuracy and attention to detail. * Prepared work orders, invoices, and supporting paperwork while ensuring documentation was complete and error-free. * Collaborated with advisors, and office staff to keep projects on schedule and maintain smooth day-to-day operations. * Prioritized multiple tasks in a fast-paced environment while meeting deadlines and maintaining exceptional organizational standards.