Elizabeth Smith Troy

Luxury Wellness Leader | Executive Coach | NYT Bestselling Author | Public Speaker & Educator | Spa & Integrative Health Director | Expert in Fascia, Lymphatic Science & Concierge-Level Guest Experience

Boston, Massachusetts, United States

About

As a luxury wellness leader with more than 25 years of cross-disciplinary experience, I have dedicated my career to elevating human wellbeing through integrative health, restorative practices, and deeply personalized, concierge-level care. My work blends the precision of functional medicine, the intuition of somatic and fascia-based therapies, and the hospitality principles that define world-class guest experiences. My career has evolved across a wide range of environments—private elite wellness practice, medical-wellness institutions, teacher training programs, executive coaching, and luxury hotel partnerships. I have worked closely with the Beverly Wilshire, Four Seasons Beverly Hills, and Four Seasons New York, serving high-profile clientele within their spa environments and learning firsthand the brand’s culture of excellence, discretion, and heartfelt service. I’ve built and led wellness organizations from the ground up, guided teams with clarity and integrity, and designed innovative treatment menus and programs rooted in science, nourishment, and nervous-system regulation. Across every role, my philosophy has remained consistent: treat every person as if they are the only one in the room. Known for cultivating high-performing teams and delivering transformative guest experiences, I bring an elevated blend of leadership, operational discipline, modern wellness expertise, and a deep commitment to integrity. I believe the future of luxury hospitality lies in an integrated, human-centered approach—and I’m passionate about contributing to this evolution at the highest standard.

Experience

  • Executive Coach & Wellness Consultant at Healing of Troy
    Feb 2013 - Present · 13 yrs 5 mos

    Provide leadership, behavioral-change, and wellness coaching to executives, professionals, athletes, and creatives Integrate assessment-driven insights to personalize sessions and deliver measurable outcomes Support clients in decision-making, resilience, performance, and long-term wellbeing Maintain exceptional confidentiality and a high-touch client experience reflective of luxury hospitality standards

  • Wellness Program Director at Pritikin Longevity Center + Spa
    Jan 2021 - May 2023 · 2 yrs 5 mos

    Directed integrative wellness programs within a premier medical-wellness resort serving discerning, high-net-worth guests Managed cross-functional communication between medical, fitness, spa, and guest-services teams Conducted assessments, oversaw wellness tracking, documented progress, and coordinated care Ensured program quality, guest satisfaction, and operational excellence Contributed to performance initiatives, staff development, and clinical-hospitality collaboration

  • Founder & Program Director – Wellness & Education Center at Self-employed
    Mar 1997 - Dec 2021 · 24 yrs 10 mos

    Built a thriving integrative wellness practice serving over 300 annual clients—expanding from a small upstate town into New York City Provided personalized nutrition, bodywork, fascia therapy, somatic practices, and restorative modalities Designed treatment menus, group programs, workshops, and retreats in Cape Cod, Costa Rica, and other luxury destinations Managed all operations: hiring, training, finances, retail selection, scheduling, and guest experience Served Olympians, actors, executives, and professional performers with discretion, exclusivity, and high-touch care Frequently treated clients inside the Beverly Wilshire, Four Seasons Beverly Hills, and Four Seasons New York