Nairobi County, Kenya
I’m a customer service professional with experience in hospitality, recruitment support, and client relations, skilled in creating positive customer experiences and maintaining strong professional communication in fast-paced environments. My background has equipped me with strong communication, problem-solving, and organizational skills, with experience handling guest relations, outbound communication, scheduling, follow-ups, and administrative support efficiently and professionally. I’m proficient in Google Workspace tools including Gmail, Docs, Sheets, Calendar, Drive, and Meet for workflow management, coordination, and daily operations. Core strengths include: ▪ Customer Service & Guest Relations ▪ Talent Acquisition & Recruitment Support ▪ Outbound Calling & Client Follow-ups ▪ Communication & Objection Handling ▪ Administrative & Hospitality Support I’m detail-oriented, adaptable, and reliable, with a strong focus on professionalism, service excellence, and building positive client relationships.
I am a passionate and results-driven Recruiter with a keen eye for talent and a commitment to connecting the right people with the right opportunities. My background in customer service and front-office roles has shaped my ability to communicate effectively, build strong relationships, and manage high-volume workflows with professionalism and care. As a recruiter and call center agent,I excel at sourcing candidates, coordinating interviews, and supporting both employers and job seekers throughout the hiring process. I understand the importance of matching not just skills, but personality and potential to company culture. With strong organizational skills and a people-first mindset, I’m focused on creating a smooth, respectful, and inclusive recruitment experience for all.
I am a customer-focused and dependable waitress with hands-on experience delivering excellent service in fast-paced dining environments. I take pride in creating a welcoming atmosphere and ensuring guests feel valued from the moment they arrive. My strengths include accurately taking orders, serving food and beverages promptly, and maintaining high hygiene and safety standards. I’m knowledgeable about menu items and skilled in upselling to enhance guest satisfaction. With excellent multitasking abilities, I manage multiple tables with calmness and professionalism. I work well with kitchen staff, hosts, and fellow team members, contributing to smooth operations and a positive dining experience. Passionate about hospitality, I’m committed to leaving every guest with a great impression and a reason to return.
I am a dedicated and service-oriented professional with experience working as a waitress in fast-paced hospitality and customer service environments. I thrive in roles that require strong communication, multitasking, and a warm, welcoming attitude. As a waitress , I served as the first point of contact, handling guests and other roles such as preparing table setups, upselling menus and maintaining a professional and organized workspace. With a passion for hospitality and a commitment to ensuring customer satisfaction, I bring a positive energy, problem-solving mindset, and the ability to remain calm under pressure.