Elizabeth Burgess

Director Strategy & Transformation I Program Director | ex EY Global Consulting

Newbury, England, United Kingdom

About

Director / Client-focused executive with extensive experience leading large global, high-achieving, multi-disciplinary teams from strategy through to business operations and supply chain in industry and professional service firms. I am at my best leading transformational business change, encouraging creativity, embracing innovation, and exciting new technology, unlocking quick wins, and driving robust performance improvement by engaging and infusing teams with motivation to conquer new heights. Providing inspiration and direction, I capitalise on every opportunity to ensure teams not just achieve but exceed their potential for success.

Experience

  • Senior Director Strategy at Gap Inc.
    Jan 2026 - Present · 6 mos

    Strategy Snr Director for International & B2B at Gap Inc. for all of the iconic American brands including Gap, Banana Republic, Old Navy and Athleta.

  • Head of Portfolio, International Business at Marks and Spencer
    May 2024 - Jan 2026 · 1 yr 9 mos

    Head of Portfolio, Leading the strategy and transformation portfolio for the International Business to reset for global growth. I lead the Programme Management team, Data & Analytics team for the International business, Plan A - ESG, Business Development for Franchise, Wholesale and online Marketplaces plus Internal Comms and Partner Comms for International.

  • EY (11 yrs 2 mos)
    • Director, Global Consumer Industries Knowledge Leader
      Sep 2023 - May 2024 · 9 mos

      Additional leadership role. Lead team of 33 Senior Business Analysts and Knowledge Managers all over the world (UK, Europe, USA, Argentina, India, Singapore, Australia) serving a 750+network of senior client account executives for Consumer Products, Retail and Agri Business client Accounts. Defined clearer program for team with major projects across Consumer experience, future of sub-sectors and refreshed account enablement. Launch Future Consumer Experience Generative AI asset for clients and account teams shaping future business plans through sharing proprietary and distinctive data setc.

    • Director, Global Consulting Knowledge Leader
      Nov 2019 - May 2024 · 4 yrs 7 mos

      Leading a global team of Analysts and Knowledge Managers with Business Consulting, Technology and Sector expertise to help EY win in the market and deliver exceptional client work. We provide market insights and connect experts to create content, assets and immersive experiences through our digital-first agile portfolio and exceptional high performing team. Leading in-flight Generative AI pilot across EY intellectual property and Data for pursuit and delivery enablement. Program Director: Business enablement for go to market Solutions Program Director for gamification experience for EY's new joiners globally -practitioner experience and fast teaming in the market.. Co-architect and Program Leader major Transformation positioning in the market for Consulting service line.

    • Director, Global Consulting
      Jan 2019 - Nov 2019 · 11 mos

      Director of Operations for Global Business and Technology Consulting Competencies: Strategy, Customer, Finance, Supply Chain & Operations, Technology Consulting and Program Management. Operations leader for development of new business transformation solutions including digital assets, new services and detailed approach / method.

  • B&Q (9 yrs 11 mos)
    • Senior Change / Programme / Category / Supply Chain Manager
      Feb 2003 - Nov 2012 · 9 yrs 10 mos

    • Change Management Lead / Programme Manager
      2007 - Oct 2012 · 5 yrs 10 mos

      Change Management Lead for Clover Programme (Implementation of SAP Forecasting & Replenishment) Supply Chain Lead for Business "Simplification" Programme Programme Manger for Supply Chain Strategy Programme Manager for Retail Development Programme

    • Category Supply Manager, Showrooms
      2008 - 2009 · 1 yr

      £1bn+ category, 145 suppliers, multichannel supply chain. Managed Supply team of 15 through major Range Reviews and January Event driving double digit sales increase through inventory management, demand planning, SC visibility pilot and omni channel innovation

  • Senior Consultant at Capgemini
    2000 - 2003 · 3 yrs

    Consumer Products & Retail Sector. Global Oil Company - Digital Procurement programme, Workstream Lead Global Supermarket Retailer - Change Programme for UK Stores. Hothouse and hyper market format leader - delivered profitable growth through hothouse by operating model and range change / promotion management changes UK General Merchandise Retailer - Account Manager for established IT Client, BD managed services for technology business UK Holiday Company - Project Manager, Yield Management project- significant profitable growth realised through portfolio design & implementation General Merchandise Retail Group - Workstream Lead, Brand Positioning project- market positioning new mini channel web based business. Achieved market share growth and additional revenue stream through logistics outsourcing