Mississauga, Ontario, Canada
Professional communicator with experience in corporate communication, digital marketing, project coordination, graphic design and media/video production.
- Develop market knowledge to design marketing plans for TFO's distribution platforms on linear, digital and social media. - Develop concepts, marketing content, creative briefs and brainstorms, as well as launch schedules and performance reports. - Implement activities (marketing campaigns, contests, events, newsletters, etc.) to acquire and monetize audiences that stand out for their impact on target audiences and business objectives - Be accountable for the success of my initiatives and monitor promotional opportunities. - Represent TFO Media Group with target audiences, creative and media agencies, partners and institutions, suppliers and the influencer network. - Collaborate with the communications team and the Marketing and Digital Performance Manager to ensure objectives are met. - Perform all other related tasks.
Visit my portfolio for more info: www.elisesnaidero.com - Social media templates (covers, carousels, stories and feed templates) - Branding package (logos, brand guidelines, business card, letterhead, and more) - Promotion Kit Events (flyers, banner, overlays, etc.) - Creative Designs - Ebooks - and more The software I use: Adobe Creative Suite (Photoshop, Illustrator, Indesign, Premiere, Lightroom) As a freelancer graphic artists I aim to support: . young entrepreneurs . local businesses . public figures . artists . non-profit organizations . church ministries For business inquiries and collaboration requests, please contact me. www.elisesnaidero.com
- Working with key stakeholders on content updates and scheduling. - Help develop, plan and manage project critical paths and timelines to meet delivery deadlines. - Support the timely flow of information and documentation of all client-related activity within the project team and to/from the client. - Create and manage all implementation aspects of client email communications (campaign build, deployment, quality assurance, statistic reporting) using 3rd party email marketing tools. - Online platform management for current updates and content postings. - Provide technical support, platform walkthroughs and answer to participant inquires in both English and French. - Use and navigate preferred CRM system, ticketing/customer support logging. - Contribute to other deliverables as required (e.g. delivery/screenshot reports, training documentation, process-improvement initiatives, platform feature updates/research, etc.) - Develop strong relationships with key stakeholders while delivering service excellence. - Ensure that project delivery meets client objectives and achieves high levels of client’s satisfaction - Help ensure effective project integration and collaboration within the client services team, and across the organization. - Work effectively to create a positive employee experience and work environment.
Future Proof Main Street is a program that assists businesses with identifying new markets, pivoting their business model, and developing and implementing a deep digital transformation plan. - Write content for the web, social media, and other promotional materials - Conduct social & traditional media monitoring and analysis - Schedule and post social media content - Research potential clients, stakeholders and entrepreneurs - Produce lists, reports and PowerPoint slides for various marketing purposes - Assist with marketing data collection, organization and analysis - Assist with event co-ordinations, logistics and administration - Assist with the design and editing of graphics - Produce or edit videos - Update internal databases and reports - Assist with tasks related to the operations of marketing & communication function - Deal with multiple stakeholders (e.g., cross-functional teams, business advisors, clients, and marketing experts) while ensuring efficient communication with approximately 40 businesses simultaneously
⁌Assist members with redemptions, point balance and other account inquiries ⁌Update new members on the benefits of their program ⁌Problems solving to deliver the best member experience ⁌Deal with inbound calls from members regarding questions about their loyalty program