Elisavet Karatza

Co-Founder @ Deliverback | Scaling Growth & Redefining the Post-Stay Guest Experience

Aryiroúpolis, Attiki, Greece

About

As Co-Founder & Chief Commercial Officer at Deliverback, I lead the global commercial strategy of a hospitality experience platform that extends guest care far beyond checkout. My work spans Sales, Partnerships, Customer Success, and International Expansion — building the commercial engine that powers Deliverback’s growth across Europe and worldwide. I focus on creating strategic collaborations with hotel groups, airports, and logistics partners, while ensuring a seamless, human experience for guests who trust us to bring their belongings — and their memories — back home. Deliverback is not just a Lost & Found service. It is a new layer of hospitality, designed to help hotels stay connected with their guests, increase operational efficiency, and unlock new revenue streams through smart, automated processes. Driven by purpose and passion, I’m committed to elevating what modern hospitality can be: intelligent, human, and beautifully connected — even after the stay ends.

Experience

  • Co-Founder, CRO at Deliverback
    Jan 2020 - Present · 6 yrs 6 mos

    Helping hotels improve the guest experience by better managing their Lost & Found items.

  • Sales Manager at NIKI PUBLISHING SA
    Nov 2016 - May 2022 · 5 yrs 7 mos

    Sales manager

  • Marketing Communications Specialist at Storymood
    Jan 2012 - Oct 2016 · 4 yrs 10 mos

  • Sales Manager at Liberis Publications
    Feb 2000 - Jun 2008 · 8 yrs 5 mos