Elin Eifler

Operations Leader Specializing in Business Building, Scaling Operations for Sustained Growth, and Customer Excellence. ex- Lyft, Amazon, McKinsey. Stanford MBA.

Nashville, Tennessee, United States

About

Elin Eifler is a Stanford MBA and strategic operator with a proven record of scaling businesses, optimizing performance, and delivering customer excellence in AI, SaaS, healthtech, and multi-sided marketplaces. She’s led teams of up to 350+ through high-growth and transformation – 4x'ed driver outreach impact and eNPS at Lyft, doubled conversion and drove 50x ARR growth to $20M at a healthtech startup, and delivered a sustained 18% five-year CAGR at UL. She thrives in disruptive businesses, building systems and teams that unlock growth and elevate customer experience. A servant leader and integrator, she’s a systems thinker who connects dots, motivates teams, and executes with discipline – bringing deep cross-functional expertise and a hands-on, collaboratively strategic approach to solving complex problems and delivering results.

Experience

  • VP, Head of Customer Success at RouteGenie
    Mar 2026 - Present · 4 mos

  • Fractional COO & Strategic Operational Advisor at ELIN LLC
    Dec 2023 - Present · 2 yrs 7 mos

    ▪ COO and strategic advisor to founders, SMB CEOs and investor-backed teams scaling operations to support high growth -- resolving key issues, guiding decisions, and executing with the team to optimize operations, team performance, CLM, revenue growth, and financial outcomes. ▪ Partner to help you scale customer-centric operations, build high-performing teams, solve systemic challenges, and leverage product and service excellence to build revenue and accelerate growth. ▪ Clients have included: SarahCares, HALEYS Beauty, Ocho, By The Way Labs, and Performance Delta.

  • Chief Operating Officer at SarahCares LLC
    Apr 2025 - Present · 1 yr 3 mos

  • Chief of Staff / Chief Operating Officer at HALEYS Beauty
    Oct 2024 - Present · 1 yr 9 mos

  • Chief Operating Officer at Listening Post Inc.
    Sep 2025 - Dec 2025 · 4 mos

    "Making AI Easy for Businesses to Use"