Netherlands
Responsible for drafting email copy, setting up automated campaigns in HubSpot, and coordinating content planning for the Benelux.
Creating and managing email marketing campaigns, including copywriting, translations, and coordination with design teams. Overseeing social media content planning, posting, and campaign management, ensuring cross-functional alignment and performance analysis.
Developing copy and managing email marketing campaigns via Intercom as part of the Customer Marketing team, responsible for customer-facing communication. Additionally, creating and scheduling social media content.
Providing technical support for hosting, domains, and website issues, assist with billing and account management, and resolve customer inquiries via chat and email.
Assisting healthcare providers with their registration for the BIG register, ensuring that all required documents are complete, and providing support with any questions or uncertainties during the registration process.
Assisting customers with their orders, tracked order statuses, and collaborated with third parties to ensure timely delivery.
Managing B2B customer relationships, processing orders through SAP, and collaborating closely with Sales and other teams to ensure customer satisfaction and smooth order fulfillment.