Gothenburg, Västra Götaland County, Sweden
Curious about people, tech, and everything in between. My background in Cognitive Science keeps me asking why we do what we do.
- Managing onboarding and customer relationships for global enterprise clients - Helping customers get value from SaaS analytics products - Working closely with product and technical teams - Supporting long-term customer success and engagement
- Owned onboarding and delivery for a carbon accounting SaaS platform - Supported LCA methodology and platform-related technical questions - Bridged customers with science, product, and engineering teams - Enabled food & beverage companies to measure and improve carbon footprints
- Worked with customer experience and sales in a premium retail environment - Built customer relationships through personalized service and communication - Collaborated in a fast-paced fashion and lifestyle brand environment
- Supported innovation and collaboration initiatives within AI and emerging technologies - Assisted with research and coordination in AI-focused projects and events
- Conducted user research and usability analysis - Applied cognitive science principles to improve digital user experiences - Translated qualitative user insights into design recommendations