Istanbul, Istanbul, Türkiye
Jr. operation coordinator 08.10.2018 - 08.08.2019 Key Responsibilities: - Order Management ( negotiating with supplier about shipment date, follow up all orders from pre-order stage to shipment date considering on time delivery) - Communicating and Coordinating with various business units for shipment updates ( with suppliers, import teams in different countries and forwarders ) - Shipment Management & Risk analysis ( finding out the delayed orders and inform clients, doing air shipment or road shipment if necessary, shipment consolidation plan regarding optimum utilization of containers based on volume details, - Follow up suppliers' payment discrepancies and overdue and ensure timely L/C collection
Responsibilities : - Gathered necessary information and documents and prepared transport docs. based on L/C. - Supported transit operations such as arranging related customs. - Searched for joining international forwarder networks and contacted with agents to develop business. - Monitored and coordinated customs broker and other 3rd parties. - Supported to prepare quotation for export freight offers pursuant to different transportation types such as land, maritime and airway.
- Supported and taken responsibilities in daily activities of sales operations department. - Analyzed customer complaints and provided solutions for each customer segment. - Recorded daily shipment details in SAP. - Supported to plan vehicle visit plan as weekly in SAP.