Istanbul, Türkiye
T-Rupt is a technology subsidiary of Türk Reasürans, operating under the Ministry of Treasury and Finance Reinsurance Web Application (Accounting, Agreement, Claims, Statement) - Lead BA for the Accounting module built from scratch. - Gathered requirements, prepared functional specs, business rules, data definitions and UI wireframes. - Modeled workflows in Draw.io, created Excel simulations for accounting logic. - Performed SQL & UI testing, created test cases, tracked defects. - Delivered weekly progress updates to GM-level stakeholders and conducted demos. - Collaborated with SAP consultants for accounting structure alignment. - Led 5-year historical data migration analysis and post-migration validation.
Enterprise web & mobile solutions for sales, CRM and audit processes - Gathered and analyzed requirements across multiple client projects; prepared functional specs, BPMN flows and user stories. - Created customized product configurations, modified database fields and executed SQL queries to meet client needs. - Managed deployments across test, QA and production; performed UAT and data migration tasks. - Coordinated cross‑functional teams and ensured alignment with development teams and client stakeholders. - Supported on‑time delivery across three concurrent projects using Scrum practices.
- Delivery volume of 28 thousand exams annually - mainly IELTS - in 13 cities within a given work plan to achieve specified, clearly measurable targets (revenue, volume, time and/or cost) in line with the compliance standards - Managing a group of eight people - Maximising value for money when acquiring resources, goods or services for the country operations - Directly budgeting and controlling specific cost variables to meet established targets, ensuring compliance with all relevant corporate financial systems and processes - Developing good working relationships with partners and stakeholders such as Ministry of National Education, Cambridge English Assessment, United Kingdom Visas and Immigration Office, Local B2B Contacts and Universities.
Product Service Support Responsible for efficient, effective and compliant Test Day delivery, managing cost, risk and contingency on the ground and setting standards, developing and managing the performance of team. Supports decisions of Operations Manager with the selection of venue staff Scan dashboards to monitor performance and identify issues Supports the selection of suitable venues Relationship & stakeholder management Supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the unit Proactively work with Operations Manager to deliver satisfactory and timely resolution of customer (internal or external) complaints, coordinating input from other team members as required. Ensures the customer is kept informed throughout the process. Analysis & Reporting Uses standard procedures and templates, regularly records, analyses and reports on operational activity such as venue staff performance to support senior managers in making timely and effective business decisions that respond to operational needs. Leads wash-up meetings to review Test Day performance delivery, continual improvement and corrective actions Managing self & others Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon. Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.
-Supporting the organization and administration of all educational and professional exams conducting by British Council in accordance with internal and external standards. -Complying exams related financial rules and procedures in timely manner Generating purchase requisition and follow up the process until it is transmit to PO/GR stage on SAP. Submitting weekly, monthly information to finance team. -Enhancing quality of customer services Informing customer services and clients regarding updates and answering non routine queries -Representing the institution at fairs and events.
School related experiences and observations, and groupwork in classrooms: classroom management, unit design, class organization, group work for establishing the fundamentals for teaching practice under the supervision of a mentor; micro teaching practices.