Manchester Area, United Kingdom
I’m a software engineer developing a strong focus on business analysis and data-driven decision making. My technical background allows me to understand complex systems and translate business needs into clear, actionable requirements.
- Contribute to the development and improvement of customer-facing platforms, delivering features that support key insurance journeys end-to-end - Work closely with product managers, business analysts and engineers to translate insurance requirements into clear technical tasks - Ensure solutions are accurate, compliant and user-focused - Investigate issues across complex systems, using data to identify root causes - Collaborate with multiple teams to drive timely resolutions - Support agile delivery through sprint planning, documentation and continuous improvement Maintain high standards of reliability and customer experience
- Worked in the Site Reliability Engineering team contributing to the stability and performance of large-scale production systems. - Assisted with monitoring infrastructure, analysing logs, and identifying root causes of incidents. - Supported deployment pipelines, improved alerting configurations, and helped automate routine operational tasks. - Gained hands-on experience with cloud services, CI/CD tooling, containerised workloads and performance optimisation across high-traffic web platforms.