Tampa, Florida, United States
✨ Seasoned Human Resources Professional | Sourcing and Diversity Advocate ✨ Elena Sharon is a people-first recruiter with experience in full-life cycle recruiting across a variety of industries and levels. Skilled in various aspects of Talent Acquisition and HR Operations from initial recruitment strategy discussions to coaching hiring managers, with a proven track record of sourcing passive candidates, and placing top diverse talent. I’m on a mission: • Inspiring positive change within organizations to significantly increase workplace diversity, boost employee engagement, and foster high-quality performance. • Establishing constructive, long-lasting, professional relationships with colleagues and clients. • Education: University of Louisville M.S. Program for Human Resources and Organizational Development with a concentration in Human Resources Leadership. Previously, graduated from the University of South Florida with a focus on Business Management. Continued education through USF, E-Cornell and various certification programs. • Proficient in: Workday, Eightfold, Teamwork, Taleo, HRMS/PeopleSoft, IRM, OnlineForms (OLF), Entelo, Avature (CRM), Talent Neuron, ServiceNow (SNOW), Canva, Job Boards/Recruiting Methods (ex: LinkedIn Recruiter, Indeed, Monster, Dice), Google Suite & Analytics, and Microsoft Office Suite.
• Leads recruiting efforts for the Chief Operating Office, Chief of Staff, US Retail Bank Mortgage organization within US Personal Bank organization. Previously supported groups such as: Marketing & Franchise Development & Unsecured Lending, Citi Retail Services and more. • Orchestrated end-to-end recruitment processes and full-cycle recruiting strategy including: creating requisitions, drafting job descriptions, sourcing candidates, candidate screens, conducting interviews, negotiating complex offers, compensation analysis & review and hosting job fairs ranging from individual contributor to Managing Director level positions. • Tampa Disability & Neurodiversity Inclusion Network Chair: Led strategic outreach efforts that expanded network membership by 35%, YOY fostering a more representative and engaged community while facilitating meaningful partnerships across diverse groups. Orchestrated over 15 community-building events and collaborative initiatives that engaged more than 500+ local members, significantly strengthening network cohesion. • Conducted comprehensive candidate screenings, interviews, background checks and assessments to secure diverse top-tier talent using ATS/Job Boards (Linkedin Recruiter, Workday, Avature, Eightfold, Indeed Recruiter) and Talent Intelligence systems (Entelo, to drive sourcing strategy. • Orchestrated more than 20 large-scale talent engagement events from conceptualization to execution, increasing candidate engagement rates by 45% and strengthening employer brand presence among targeted talent pools. • Established diverse talent pipeline and recruitment strategies and launched internal event programs that identified high-potential talent and succession plans for key roles. Spearheading programs and large initiatives from conception to execution.
• Integral part talent execution for the bank’s lowest-talent retention market within 12 months, leading to 45% high-performing talent retention and 35% attrition reduction. • Responsible for identifying pools of executive and senior talent, and converting them to active job applicants for current and future positions while enabling Citi to meet its objectives by finding best in class talent within the Global Consumer Banking domain. • Proactively identify candidate slates by pursuing and qualifying passive candidates through tools such as Entelo, Linkedin Recruiter and Workday. • Managed the full cycle of projects, led execution, risks mitigation, collaboration across matrixed orgs, leading stakeholders to evaluate progress, performance, and measure impact. • Orchestrated seamless cross-functional collaboration with leadership to efficiently manage Recruiting, Pre-Hire, Post-Hire, and Onboarding functions. Skillfully executed HRS transactions, ensuring accuracy in processing external, internal, and rehire employee information, encompassing payroll, title changes, I-9 verification, and more, while maintaining compliance with regulatory standards. • Provided strategic guidance and career development support to employees (1:1, group and team facilitation), enabling professional growth through tailored developmental plans and mentorship initiatives, fostering a motivated and skilled workforce. Participated as Peer and Diversity Mentor. • Lead Global Quarterly Mentor Programs (Hosted by Affinity Networks); Offered insightful career development guidance to employees (1:1, group, team facilitation), mapping out development opportunities, providing resources and support to facilitate career progression.
• Identify pools of named and known talent (both internally and externally), engage/screen and convert to active job applicants for current and future positions • Work on gathering insights from the candidate market on the location/availability/demographics (i.e. diversity) of talent alongside talent pool analytics through Talent Neuron • Collaborate and build trusted relationships with hiring managers and Talent Acquisition colleagues to understand position requirements with focus on the knowledge, skills & abilities required • Manage market messaging to desirable talent eliciting increased applicant flow • Collect, maintain and deliver market data/intelligence for recruitment and hiring managers that reflect the availability of talent in key markets and/or linked to specific requisitions (i.e. organizational structure, scope of positions in competing companies, compensation, benefits information, market trends) • Research the availability of diverse talent for select roles to advise & consult with recruiters & hiring managers to develop a strategy to engage and attract such talent • Research internal and external marketplace of available talent and deliver information that can inform on the competitive landscape, inclusive of talent movement within our competitors. • Maintain accurate information in the CRM (Avature) through a consistent communication strategy with a pipelined network of prospects
• Experienced Recruiting Office Manager with a strong background in supporting tech-focused staffing operations across the U.S. Skilled in coordinating recruitment workflows, managing office functions, and ensuring smooth communication between clients, candidates, and recruiters. Known for maintaining organized, high-performing environments that drive hiring success in fast-paced, tech-driven market. Key advisor driving change management and increasing employee engagement. • Managed the full cycle of projects executed under the corporate strategic plan for growth including developing the scope, assessing the risks, delegating assignments across varying teams to execute deliverables, and leading meetings with managers to evaluate progress, performance, and impact. • Responsible for overseeing open enrollment, benefit selection, and professional development for 400 exempt and non-exempt employees. • Ensured compliance with Federal and State laws and regulations related to employee benefit programs. • Provided recommendations to Finance and Human Resources leadership after collecting and evaluating Pre/Post Audits, Variance, Time Labor Management, W2s, and year-end processes. • Accurately applied employee rate increases, retroactive pay, bonus payments, awards income tax withholdings, direct deposits, vacation, sick time, leave of absences, terminations, and short-term disability, referrals, severance payments • Monitored internal controls to verify that input and processing of all payroll data including wages, garnishments, applicable wage taxes and other miscellaneous wage/benefits programs, calculations, and deduction.
• Served as the primary coordinator of department and executive internal and external meetings, calendar of events, travel arrangements, and budgetary concerns. • Managed cross functional teams to ensure alignment throughout project process. • Developed Standard Order of Procedures after identifying departmental knowledge gaps. • Managed Human Resources processes for new talent including recruitment liaising, interview scheduling, extending offers, and onboarding. • Developed and facilitated in person and virtual New Hire onboarding and training. • Developed, facilitated, and presented workshops, reports, spreadsheets outlining changes in company or department policy or practice. • Maintained and prepared annual audit reports using software application expertise and efficiency. • Provided analytic support for product development and compliance requests.
• Responsible for day-to-day benefits related concerns within the Human Resources Department, including responding promptly to phone and email inquiries and corresponding with vendors. • Enhanced talent pool of janitorial, administrative, and maintenance staff by developing and cultivating relationships with workforcce development agencies, local colleges and universities via career fair participation and conducting workforce development workshops with partners. • Ensured compliance with Federal and State laws and regulations related to employee benefit programs. • Managed the implementation activities for new programs, including coordination with other program areas and development of communications. • Created, edited, and maintained new hire and annual open enrollment presentations including explanation and benefit differentiation.
• Human Resources Liaison for the Tampa office managing compensation, talent management, interviewing, and payroll. • Responsible for staffing and retaining 20-30 warehouse and administrative positions. • Developed, facilitated, and evaluated the impact of the 2016 Training Program including: Training Manual, Walkthroughs, and Orientations. • Responsible for overseeing the day-to-day office operations including responding promptly to phone and e-mail inquiries, corresponding with vendors, and managing executive scheduling. • Developed and maintained effective systems for project documentation, calendar management, project tracking, and electronic information retrieval resulting in departmental savings of 21%. • Prepared memos, minutes, e-mail correspondence, and reports on behalf of leadership. • Responsible for executive level preparation for virtual, telephone, and in person meetings including creating portfolios of relevant expense reports, previous correspondence, and memos of prior meetings. • Collaborated with internal stakeholders to develop and execute changes in processes/procedures, plan and implement new strategies, share status of operations and key performance metrics, and manage escalated issues.
• Cross functionally collaborated with Housekeeping, Conference Management, and VIP Management. • Interviewed, hired, and supervised a team of 10 Front Office team members tasked with satisfying guest requests and resolving guest complaints. • Assisted Group Manager in providing world-class preparation, coordination and servicing of convention and group business. • Supported the success of all conferences by providing optimal customer service to attendees and organizers. • Review and update information in DELPHI, Opera and workbook systems. • Ensure that all VIP arrivals and amenities are properly documented. • Managed multiple complex projects and processes simultaneously. • Honor: Employee of the Month.
•Developed and facilitated training curriculum to promote exceptional skills for Front Desk, Reservations, and Star Service staff. • Advised department managers of agency policies, equal employment opportunities, compensation, and employee benefits. • Assisted the Director of Human Resources with onboarding, professional development and other human resources duties as needed. • Assisted the Safety Officer with the implementation of the Occupational Safety and Health Administration (OSHA) regulations to ensure compliance.
• Responsible for ensuring the pleasant experience, safety, and confidentiality of up to 750+ guests per nights. • Completed priorities under deadline by prioritizing and delegating tasks as appropriate. • Made recommendations to guests regarding local attractions, restaurants, and most reasonable travel accommodations. • Routinely triages guests’ concerns to quickly identify remedies.