Elena Zhang

Concierge Supervisor @ Marina Bay Sands | Hospitality Management

Singapore, Singapore

About

I am an all-rounded individual currently pursuing a career in the hospitality industry while enjoying the simplicity of life. I strongly believe that my passion, perseverance, and willingness to learn to strive for excellence is something that you are looking for apart from all the technical skills and knowledge. I aim to use my acquired knowledge to contribute greatly to the best of my abilities when working at your company. Always looking forward to and seeking new unique networks, experiences, and developing a global mindset.

Experience

  • Marina Bay Sands (Singapore)
    • Concierge Supervisor
      Jun 2026 - Present · 1 mo

    • Senior Concierge
      Aug 2025 - Jun 2026 · 11 mos

    • Concierge
      May 2023 - Aug 2025 · 2 yrs 4 mos

  • W Singapore - Sentosa Cove (Singapore)
    • Front Office Agent
      Mar 2023 - May 2023 · 3 mos

    • Concierge Intern
      Dec 2022 - Feb 2023 · 3 mos

    • Front Office Intern
      Sep 2022 - Dec 2022 · 4 mos

  • Parcel Sorter at Shopee
    Sep 2021 - Oct 2021 · 2 mos

    I worked at Shopee alongside many kind and helpful supervisors, who roped me in and taught me how to sort parcels and manage bulky items. I was assigned to a lane weekly and was tasked to ensure that work was done correctly, such as scanning the correct parcel and sorting them into the right places, to ensure that there would be no issue with the delivery later on.

  • Sales Promoter at AURAHERA
    Feb 2021 - Apr 2021 · 3 mos

    I worked at AURAHERA and was taught the necessary marketing skills on how to attract customers and what I should do or say to ensure they are interested in our products. I've also learned how to do stock count, write sales receipts as well as wrap up the product for our customers. Additionally, I have also learned how to deal with guest inquiries appropriately.