Eleanor إلينور كيجان-سميث

Head of SMB UAE 🇦🇪 @ Salesforce | Driving Success in Emerging & Growth Markets

County Dublin, Ireland

About

I’m an international SaaS sales leader with 16+ years’ experience building and scaling high-performing teams across EMEA and APAC. Today, I lead SMB sales at Salesforce across the UAE, owning an $8M+ business and a 20-person team in a 100% outbound environment. Over the past year, I’ve driven 90% YoY growth, and led the team to deliver some of Salesforce’s first strategic wins in the region—including the first Retail Cloud deal in EMEA and the first Agentforce 1 deal in the Middle East SMB. Prior to this, I led Salesforce’s Mediterranean, Balkans, and Turkey region—running a $15M+ multi-country business, delivering 147% attainment and 60% growth. This role sharpened my ability to scale in complex, underpenetrated markets—building pipeline from the ground up, developing partner ecosystems, and positioning Salesforce as a strategic partner to customers and startups alike. Across my career at Salesforce, Intuit, and PayPal, a few things have been consistent: Building and leading teams that outperform Creating clear, executable go-to-market strategies Developing future leaders and strong leadership benches Operating with pace, accountability, and a strong customer-first mindset I’m at my best in high-growth, high-change environments—particularly where there’s whitespace to build, teams to scale, and markets to unlock. I’m also deeply passionate about creating inclusive, high-energy cultures. From hiring and developing diverse talent to leading initiatives that bring more women into tech sales, I believe strong teams win through both performance and belonging. As I look ahead, I’m focused on stepping into broader leadership roles where I can continue to scale organisations, shape market strategy, and deliver meaningful business impact at regional or global level.

Experience

  • Salesforce (4 yrs 5 mos)
    • Head of SMB UAE 🇦🇪
      Feb 2025 - Present · 1 yr 6 mos

    • Director SMB & GRB Mediterranean, Balkans & Turkey - Emerging Markets
      Feb 2024 - Feb 2025 · 1 yr 1 mo

    • Director of Startups UKI
      Mar 2022 - Feb 2024 · 2 yrs

  • Director at Pluralsight
    Mar 2020 - Feb 2022 · 2 yrs

    Director of Commercial Account Management UKI

  • Co-Founder at www.ellieandemily.com
    Nov 2018 - Mar 2020 · 1 yr 5 mos

  • Intuit ()
    • Head of IAM & SMB Sales
      Oct 2015 - Sep 2018 · 3 yrs

    • Head of Account Management
      Jun 2015 - Sep 2015 · 4 mos

      .

  • PayPal (5 yrs)
    • Direct Sales Senior Manager
      Apr 2014 - Jun 2015 · 1 yr 3 mos

    • UK & IRE Senior Sales
      Jul 2010 - May 2014 · 3 yrs 11 mos