Birmingham, Alabama, United States
Experienced executive with a demonstrated history of working in the higher education industry. Strong education professional skilled in Event Management, Public Speaking, Leadership Training, and Instruction.
• Teach Public Speaking (CMST 101) in an online environment • Taught English Composition I and II (EH 101 and 102) in a classroom environment
• Plan, execute, and speak to 27 375-person orientation sessions throughout the year • Pivoted to online orientation utilizing Canvas and Zoom in 2020-2021 • Collaborate with a diverse range of campus partners and stakeholders to plan content • Responsible for developing program budget and securing sponsors • Run regular reports to monitor enrollment data and compile evaluation data to develop historical reports and make data-based strategic programming decisions • Develop and edit departmental and divisional publications • Utilize customer relationship management software and serve as primary contact for orientation website and database development • Select, train, evaluate, and supervise professional staff member, graduate intern, 6 undergraduate student assistants, and 18 undergraduate Orientation Leaders • Facilitate extensive leadership and professional development program for student staff
• Teach Fundamentals of Speech (COM 2241) in an online environment
• Teach Fundamentals of Public Speaking (SPH 107) in a classroom environment • Teach Fundamentals of Oral Communication (SPH 106) in a classroom environment • Teach Basic English (ENG 093) in a classroom environment
• Recruited prospective students via e-mail, phone and personal contact • Coordinated special events and conducted presentations and tours for prospective students • Drafted press releases and other articles as needed
• Public Relations: built relationships with media contacts, drafted and distributed press releases, performed media scanning • Marketing: coordinated advertising initiatives, created comprehensive marketing plan, developed marketing materials • Customer Service: developed interpersonal communication skills through direct phone sales, improved customer experience with written and verbal correspondence • Employee Training: created training manual and led training initiative for new employees