Casablanca-Settat, Morocco
I am a Data & Supply Chain Analyst with strong expertise in data modeling, Power BI, DAX, SQL, and process automation. I specialize in transforming complex operational and supply chain data into clear, actionable insights that support planning, capacity analysis, and decision-making. I am driven by continuous improvement, innovation, and performance optimization, with a strong interest in data science, intelligent systems, and digital transformation in industrial and supply chain environments.
In this project, we developed an application we named "EasyForecast". The goal of this application was to simplify the demand forecasting process and make it accessible even to non-technical users. The forecasting techniques we studied, such as ETS, ARIMA, SARIMA, ANN and LSTM, have been integrated into "EasyForecast". Users can easily enter their time series data and get demand forecasts using the various models available. We have also included a hyperparameter optimization feature to improve model performance. "EasyForecast" represents a practical and accessible solution to accurately predict demand, even without IT expertise. In addition, as part of this project, we have spent time writing a literature review on a contribution to a comparative analysis between these forecasting techniques. This review was submitted to the "CIST'23" conference. We carefully reviewed the existing work in the field and identified the strengths and weaknesses of each technique. This literature review has allowed us to better understand the landscape of forecasting techniques and to highlight the specific advantages of our approach. By submitting this review to the conference, we have also contributed to the exchange of knowledge and the dissemination of the results of our research to the scientific community.
As a Software Engineer Intern at this internship, my role was to build and train a chatbot using SAP CONVERNATIONAL AI to respond to customers' needs and provide them with information about their parcels. I was responsible for developing the chatbot from scratch, training it with natural language processing to understand and respond to customer queries, and integrating it with web platform (test phase). My goal was to ensure that the chatbot provides the highest level of customer service, so that customers are satisfied with their AI conversation experience.
My main role in internship was to build an intern management web application. The application is designed to help streamline the management of interns in a company. It is designed to make it easier for companies to track and manage their interns, from the initial hiring process to the day-to-day management and evaluation. The application is user-friendly, allowing companies to easily track and monitor the progress of their interns, as well as manage their internships. It also provides comprehensive reporting and analytics, enabling companies to make informed decisions about their internship program. This web application is an essential tool for companies looking to maximize the success of their internship program.
In my role as an eBay seller, I managed a diverse range of responsibilities to ensure the smooth operation of my online store. My key responsibilities included: Product Sourcing: I procured high-quality products from the Chinese market, always ensuring they met the requirements and standards of my target audience in the U.S. Inventory Management: I was responsible for managing my inventory effectively, ensuring that it was always stocked with products that were in demand. Listing and Marketing: I created comprehensive and attractive product listings, using strategic keywords and high-quality photos to draw in potential buyers. I also utilized various marketing strategies to promote my products, including social media advertising and email campaigns. Customer Service: Providing excellent customer service was a top priority. I handled all customer queries, complaints, and feedback in a timely and professional manner, and worked hard to ensure customer satisfaction. Shipping and Logistics: I coordinated the shipping process, ensuring that products were delivered on time, even during the challenging period of the COVID-19 pandemic. I communicated effectively with customers to manage their expectations during shipping disruptions. Sales Analysis and Strategy: I routinely analyzed my sales data to understand market trends, customer preferences, and sales performance. This analysis informed my strategy for product sourcing, listing optimization, pricing, and marketing. My role required strong problem-solving skills, excellent communication, and the ability to adapt quickly to changing situations. These skills, along with my knowledge of the U.S. and Chinese markets, contributed to my success to be a TOP RATED SELLER.