Nilüfer, Bursa, Türkiye
• Managed product listings and updates on marketplaces (Trendyol, Hepsiburada, etc.) • Improved sales performance by optimizing product descriptions and category structures • Monitored order processes to ensure timely and accurate shipping • Responded to customer inquiries via email and marketplace platforms in a fast and solution-oriented manner • Tracked inventory levels to ensure product availability and continuity of sales • Updated pricing and product content during campaign periods • Conducted competitor and price analysis to support competitive positioning strategies • Supported smooth operational processes by maintaining effective cross-team communication • Ensured high levels of customer satisfaction by providing timely follow-ups and effective solutions to customer feedback and requests