Istanbul, Türkiye
Working closely with enterprise clients across the GCC region to support their product analytics and customer engagement initiatives in alignment with business goals and growth strategies. Partnering with product, growth, CX, and digital teams to contribute to onboarding processes, increase platform adoption, and support account development by translating client needs into actionable solutions. Performing customer engagement and behavioral analyses to uncover insights related to activation, retention, and user experience, while collaborating with internal teams to drive product improvements and customer success outcomes.
Completed an internship at Microsoft as a Strategic Account Intern,, gaining hands-on experience in enterprise account management, strategic sales, and customer engagement across high-value commercial accounts. Supported account planning and customer success initiatives by collaborating with cross-functional teams including sales, marketing, and customer success departments. Contributed to customer-focused projects aimed at improving client experience, strengthening stakeholder relationships, and supporting digital transformation strategies. Participated in solution-oriented discussions with enterprise customers, helping identify business challenges and align them with technology-driven solutions. Developed a strong understanding of consultative selling methodologies, strategic account growth, and data-driven decision-making processes within large-scale organizations. Gained exposure to AI-driven technologies, cloud solutions, and digital-first engagement approaches while observing how enterprise partnerships are managed to drive long-term business impact and customer satisfaction.