Eric J Miller

Associate Vice President, Hyland Channel

Westlake, Ohio, United States

About

In my role, I lead Hyland’s Channel Partner Practice. My team is comprised of multiple sales teams that support diverse segments of Hyland’s top-performing partners. I work closely with these teams to develop best practices and programs that are designed to accelerate partner growth. In this role, I act as a sales coach to my teams and a business advisor to Hyland’s partners. Hyland is a leading provider of innovative Content Services & Intelligent Automation Solutions. Our products help organizations reach their full potential by providing functionality that includes the ability to Capture, Process, Access, Integrate, Report, and Measure Content. Our solutions are used in a variety of industries and can scale from a single department to across the enterprise. In addition to providing cutting-edge technology, Hyland also offers a world-class Partner Program. Today we support hundreds of partners across the globe with comprehensive sales, enablement, engineering, and delivery resources.  Together, we can enable our customers to modernize, automate and transform. #bettertogether For more information about Hyland’s partner program please check out this website; https://www.hyland.com/en/company/partner-program

Experience

  • Hyland (18 yrs 2 mos)
    • Associate Vice President, Hyland Channel
      Jan 2021 - Present · 5 yrs 7 mos

      My team and I support Hyland’s extensive network of partners, focusing on advancing our combined sales and technical skills to ensure go-to-market readiness and sales success. Hyland achieves market-leading growth year after year and is recognized by industry analyst firms like Gartner® and Forrester for our product strengths and satisfied customer base. There has never been such an opportunity to grow with Hyland. We are #bettertogether.

    • Director, Hyland Channel
      Jan 2017 - Apr 2021 · 4 yrs 4 mos

      Currently I am responsible for helping to establish and then execute on Hyland’s strategy for supporting Partners across the US & Canada.

    • Manager, Hyland Channel
      Oct 2012 - Apr 2021 · 8 yrs 7 mos

      As a Manager at Hyland I lead a group of Channel Account Managers and a Partner Recruiter at Hyland Software. My team is focused on finding the best possible VAR partnerships for Hyland to work with and then shortening the time to reseller software sales productivity. In this role I spend a significant amount of time training our newest partners on how to sell OnBase, I work with my account managers to establish strategic business plans, and concentrate on software sales forecasting accuracy.

  • Paychex (3 yrs 7 mos)
    • Payroll Sales Consultant
      Aug 2006 - Jun 2008 · 1 yr 11 mos

      - Responsible for selling Paychex Payroll Services directly to small business clients in the Cleveland area - Developed various Networks with Bankers and CPAs to create new sales opportunities - Create a focused up-sale campaign targeted at existing clients in order to grow add on services - Ran several lead generation campaigns which included cold calling, telemarketing, and e-mail marketing - Conducted Continuing Professional Education (CPE) classes for the accounting community - Presented regularly to company owners who were the traditional decision maker in a payroll sale - Conducted client interviews to analyze their needs and determine which products should be implemented to increase cost and time savings

    • Sales Consultant
      Dec 2004 - May 2008 · 3 yrs 6 mos

      One of my responsibilities at Paychex was that of a Payroll Sales Consultant or Direct Sales Person. I was responsible for growing a territory on the West Side of Cleveland by selling Paychex’s payroll services. To accomplish this I created various networks of current customers, CPA’s, and Bankers. I was responsible for all aspects of a payroll sale from lead generation through new account setup.